Description

FLSA Status: Non-Exempt (Overtime Eligible)

Schedule: Full-time, 36+ hours/week

Shift: Friday-Sunday 12-hour Shifts (6AM-6PM)

Location: Duncan, South Carolina

About Us: Ice Air is a manufacturer of innovative HVAC solutions serving the North America market. We are dedicated to providing reliable, quality, energy-efficient equipment for all new construction, replacement and retrofit projects. Over the last several years, Ice Air has developed innovative products that meet the environmental challenges of eliminating the need for fossil fuel sources to provide heating, cooling, domestic hot water and central water loop systems.

Position Overview: The HVAC Repair Line Leader is responsible for overseeing daily operations of the repair line within a high-volume manufacturing environment. This role leads a team of technicians to ensure efficient troubleshooting, repair, modification, and startup of HVAC and PTAC units while maintaining quality, safety, and production standards. The Repair Line Leader serves as the technical expert and primary point of escalation for complex service issues.

Key Responsibilities:

(Includes, but not limited to)

Lead and oversee daily operations of the repair line, ensuring productivity and efficiency targets are met
Supervise, coach, and support HVAC Technicians; provide hands-on guidance as needed
Serve as escalation point for complex diagnostics, troubleshooting, and repair of HVAC/PTAC units
Ensure proper interpretation and execution of wiring diagrams, unit rewiring, and system modifications
Oversee and assist with unit modifications to meet customer-specific requirements, including:
Control board installations
Electric heat additions
Backup heat wiring configurations
Thermostat integrations (including digital and remote wall stats)
Coordinate and verify completion of unit start-ups for new building installations
Ensure accurate documentation and logging of:
Start-ups
Service calls and follow-ups
Repairs and modifications
Monitor quality standards and ensure all units meet company and customer specifications prior to release
Partner with engineering, production, and quality teams to resolve recurring issues and improve processes
Maintain a safe work environment and ensure compliance with all safety policies and procedures
Assist with workflow planning, staffing needs, and prioritization of service line activities

What We Offer:

Competitive salary, bonus, and benefits package.
Significant long-term growth opportunity.
Collaborative and supportive work environment.
Tuition Reimbursement

Requirements

Required Qualifications:

Minimum 5+ years of HVAC experience required
Strong working knowledge of PTAC (Packaged Terminal Air Conditioner) systems
Prior experience in a high-volume manufacturing or production environment required
Demonstrated leadership or supervisory experience preferred
Advanced understanding of electrical systems, wiring diagrams, and mechanical components
Strong diagnostic and problem-solving skills
Ability to read and interpret technical drawings, schematics, and specifications
Ability to lift, move, and install HVAC/PTAC units
Ability to stand for extended periods and work in a manufacturing environment
Frequent use of hand and power tools
Ability to work in varying temperatures and industrial conditions

Preferred Qualifications/Skills:

Hardworking and responsible
Ability to track long-term progress and follow through
Excellent customer service and ability to resolve customer issues
Good organizer with problem solving capabilities
Ability to sell to customers needs and present technical information
Presentation, verbal communication and computer skills

Personal Attributes

Strong leadership and team development skills
High attention to detail and commitment to quality
Ability to manage multiple priorities in a fast-paced setting
Effective communication and cross-functional collaboration skills
Proactive mindset with a focus on continuous improvement

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