Manager Epic Revenue Cycle Applications

POSITION SUMMARY

The Manager assumes responsibility to manage day to day operations of the unit/department to provide high quality and safe patient care in a safe practice environment. The manager directs and develops staff; collaborates with multidisciplinary professionals; and provides service excellence.

The Manager assists the Director with

• Long-term strategic planning for the workforce;
• Establishing and implementing standards for practice and maintaining authority, accountability and responsibility for staff in their area of responsibility;
• The ongoing support and cultivation of a culture of shared decision making;
• Budgeting and planning.

Manages and leads the operations and staff: IS Applications (Epic) staff. Ensures the implementation of strategic objectives for the availability of information and information systems throughout the organization.  The manager works closely with the Director, EHR Application, supervisory and professional staff toward the achievement of departmental goals. The Manager is responsible for providing senior management, healthcare professionals and physicians with quality computerized information in an integrated, user-efficient, and patient-focused manner. The Manager assumes a key role in partnering with the Director for the strategic planning and implementation of systems for the Health System. Responsible for the effective and efficient upkeep of the Epic environment for the Health System. Off-hours work and participation in on-call rotation are required.

LEADERSHIP VALUES

The MNH Leadership Values we are striving to emulate:

• Respect, appreciation and caring for all-positive outlook 
• Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture
• Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit 
• Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations 
• Stewardship of resources and passion for efficiency
• Ownership of actions and results focused 
• Resilient; adaptable to change; perseveres in the midst of challenges
• Courage 

MINIMUM REQUIREMENTS

Education:

1. Bachelor’s degree in clinical healthcare discipline or related degree, or equivalent combination of education and work experience required. 
2. Master’s degree preferred. 
3. Epic Certifications in one or more Epic applications (required within 180 days of hire)

Experience:

1. Five years of work experience in Information Services at increasing levels of responsibility.
2. Three years of supervisory experience with at least two of those years at the manager level.
3. The majority of this experience is managing hospital information systems.
4. Epic experience preferred

Knowledge, Skills, Abilities:

1. Demonstrated leadership and management skills.
2. Demonstrated ability to work under stressful situations.
3. Demonstrated oral and written communication skills.
4. Effectively functions as a liaison among staff, physicians, medical center administration, and ancillary departments.  
5. Uses tact, sensitivity, sound judgment, and a professional attitude constantly.  
6. Consistently demonstrates maturity for accountability of job performance.
7. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
8. Knowledge of human resource laws and regulations as they relate to the management of staff.

License/Certification/Registration:

1. Preferred relevant and updated IT HCIS certifications.

SUPERVISION RECEIVED

Receives minimal supervision from the Director.  Performs all duties in an independent manner with little or no need for direct supervision.

SUPERVISION GIVEN

Supervises the activities of the unit/department staff.