Sr. Manager, People Operations

Where You Come In:

We are currently seeking a Sr. Manager, People Operations to lead our People Operations team! As a Sr. Manager, People Operations at KCF Technologies, you'll have the opportunity to work on highly collaborative team in one of the most exciting fields in technology- right in the heart of State College, PA! 

This is starting to sound like your next challenge, right? Read on for more info! 

Essential Functions: 
•    Lead, manage, and hold a team of people operations personnel accountable in the functions of operations, recruitment, and talent management; Hires, coaches and develops team to ensure they have the tools to perform at their best; Ensures an environment that 1) aligns with KCF’s operating values, 2) promotes employee engagement, urgency, and high performance, and 3) provides for ongoing learning and development opportunities 
•    Manage payroll processing, related compliance, tax set up; address issues and questions regarding payroll from employees; process commission and bonus payments along with merit increases 
•    Administer compensation plan and maintain and administer benefits, including health insurance, life insurance, 401(k), short-term disability, wellness, etc. through eligibility, enrollments, payments, and problem-solving  
•    Drive day-to-day employee relations resolutions including HR-related topics such as leave and compensation and resolve any issues that may arise 
•    Partner with external HR Consultants, Employee Benefits Consultants, Vendors, KCF leadership, and other resources as needed on HR priorities to ensure delivery and implementation of HR solutions 
•    Coach, partner, and own performance management, including administering and tracking biannual employee performance reviews 
•    Consults on a variety of routine to complex employee relations issues such as corrective actions and policy violations 
•    Cultivates the company’s culture through internal communications, companywide survey administration, and ensuring all departments align with the organization’s mission, vision, and values.   
•    Gather and analyze data with useful HR metrics along with completion of HR-related surveys as needed 
•    Develop and implement human resource policies along with revision as needed 
•    Responsible for special projects and system updates related to the HRIS, as well as other hosted software systems 
•    Oversee HRIS management; Update and maintain organizational charts along with employee data 
•    Manage internal and external compliance projects under the direction of leadership to ensure compliance with labor regulations 
•    Participate as a partner in company onboarding process for new employees 
•    Manage offboarding process for employees leaving the company, both voluntary and involuntary situations 
•    Manage employee immigration needs along with partnership with law firm  
•    Responsible for standard and custom reports requested by departments and managers, as well as for compliance-related reporting 
•    Oversee annual budget for People Operations and maintain a continuous, disciplined approach to ensure fiscal responsibility is top of mind 
•    Implement belonging measures in operational People Operations aspects of the company, including pay equity, employee engagement, and benefits 
•    Enhance job satisfaction and employee engagement in situations like resolving issues promptly, applying for new perks and benefits, and organizing team building activities 
•    Other duties as assigned by the supervisor and other KCF leadership staff 
 
Qualifications: 
•    Bachelor’s degree in Human Resources, Labor & Employee Relations, Business, or another related field preferred.   
•    Minimum 7 years Human Resources related experience or equivalent work experience 
•    SHRM or PHR certification preferred 
•    Working knowledge of general HR practices, relevant labor laws, and regulations 
•    Ability to work in a highly autonomous role while demonstrating solid judgment and experience assessing risk relative to the business 
•    Demonstrated ability to deliver sensitive and difficult communications to employees and leaders (e.g. corrective action, reductions-in-force, and involuntary terminations) 
•    Ability to pivot when faced with numerous and competing priorities 
•    Outstanding verbal, written and relationship management skills 
•    Excellent leadership and conflict resolution skills