SURVEILLANCE OFFICER

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Happy Valley Casino may be the place for you as we introduce our premier entertainment concept to State College!

We are seeking a vigilant and detail-oriented Surveillance Operator to join our security team. This critical role involves monitoring and ensuring the safety and security of our premises through proactive surveillance activities. The ideal candidate will be keenly observant, possess strong analytical skills, and have a commitment to maintaining the highest standards of security.

Essential Functions

• Monitor live video surveillance feeds from CCTV cameras to identify suspicious or unauthorized activities.- Conduct regular patrols and inspections of the premises to ensure security policies and procedures are followed.- Respond promptly and effectively to security breaches, alarms, or emergencies.- Document and report incidents accurately, maintaining detailed logs for future reference.- Observe Table Games, Slots Areas, Cage Operations, Count Rooms and Cash Handling to ensure compliance with PGCB Regulations and Internal Controls.
• Detect and report irregular activities including cheating, collusion, theft, policy violations and procedure errors
• Collaborate with law enforcement agencies and other departments when necessary.
• Assist in the development and implementation of security policies and procedures.
• Regularly test and maintain surveillance equipment to ensure optimal functionality.
• Provide support during investigations of security-related incidents.

Job Requirements

• High school diploma or equivalent; further education or certifications in security or a related field is an advantage.
• Proven experience as a Surveillance Operator, Security Officer, or similar role.
• Proficient in operating surveillance systems, including CCTV and alarm systems.
• Strong attention to detail with excellent observational skills.
• Ability to remain calm and professional in high-pressure situations.
• Good communication and interpersonal skills to interact effectively with team members and external partners.
• Flexibility to work various shifts, including nights, weekends, and holidays if required.
• Basic understanding of laws and regulations related to security and surveillance.

What Makes Happy Valley Casino Right For You? 

• Competitive Medical, Dental, & Vision Insurance
• Vacation & Sick Time That Promote Work/Life Balance
• Company Paid Life Insurance
• Retirement Options
• Free Employee Assistance Program
• Robust Employee Recognition Program
• Local and National Discount Programs Through EAP & Tickets@Work
• Unlimited growth potential