Omni/Ops Team Lead - Full Time

What youwilldo 

• Demonstrate a highlevel of ownership, accountability, andinitiativeinachievingstoreobjectivesanddrivingtheaccomplishment of keymetrics.  

• Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity. 

• Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols. 

• Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency. 

• Utilize omni and operations planning tools todetermine forecasted unit projections,inbound and outbound shipment activities, andrequired labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.  

• Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recyclingprograms, workorders, store maintenance, andhousekeepingresponsibilities. 

• Demonstrate adaptabilityandrespond tochangingcircumstances, adjustingtacticsandshiftingresourcesbasedonupdatedforecastsand businessneeds. 

• Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate’s continued learning. 

• Champion associate engagement, sharingteamsuccesses,andcelebratingassociateachievements. Foster a positivestoreculturebyensuringteammembersunderstandtheirroleinachievingstoregoalsandfeelvalued.  

• Support in-store customer experiencebyproviding excellent customer service and supporting the store during key coverage periods. 
   

 
Skills andAbilities 

• Abilitytousedata, guidance, andjudgementto support timelyandeffectivedecisionsthatcontributetoteamandbusinesssuccess.  

• Skillsandexperiencetoperformintheroleand a commitmenttocontinuouslylearn.  

• Abilitytotakeownership of assignedtasksandcontributetostoresuccessbyteaching, partnering, andencouragingothers.  

• Self-directedandabletoworkwithminimalsupervisionin a deadline-drivenenvironment.  

• Communicatewithexcellence.  

• Comfortablewithtechnology, including smartphones, tabletcomputersand Windows-basedoperatingsystems.  

• 1+ years of retailexperienceand a dedicationtocustomerserviceexcellence.  

• Availabletowork a flexibleschedulebasedonbusinessneeds, includingnights, weekends, andholidays.  

• Mustregularlymovearoundallstoreareasandbeaccessibletocustomers.  

• Mustbend, reach, stretchforproductaswellaslift, carry, andmoveatleast 50 lbs.  

• Abilitytopush/pullreceivingequipmentweighingupto 500 lbs.  

 
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.