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Description
DUTIES/RESPONSIBILITIES:
Club Culture & Community Involvement
- Assist with creating a positive and inclusive club culture by engaging with members and supporting community events.
- Help enhance social media engagement to strengthen the connection with members and promote a sense of community.
Prospecting & Member Engagement
- Support the membership team by conducting follow-ups through phone calls, text messages, and emails with members and prospects (no cold calls).
- Set appointments for the Club Manager and Training Manager when necessary.
Club Cleanliness & Maintenance
- Clean and maintain the club, ensuring a safe, welcoming, and pristine environment for members.
- Regularly clean equipment, common areas, and restrooms, ensuring the club remains tidy and well-maintained.
Operations & Administrative Support
- Assist with administrative tasks, such as counting the till and ensuring proper handling of payments.
- Collect and enter payments from members.
- Support the team with any additional tasks or projects as assigned.
Scheduling
- Availability on Saturdays as part of the regular schedule to ensure the club is supported throughout the week
Requirements
REQUIRED SKILLS/ABILITIES:
- Proficient in MS Office with ability to learn new software.
- Excellent organizational and leadership skills.
- Outstanding communication and interpersonal abilities.
- Ability to prioritize and handle multiple tasks simultaneously.
- Proven ability to lead a team, self-starter.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required.
- Personal Training Certification a plus.
- 1-3 years of Sales experience preferred.
- CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.
WORK ENVIRONMENT:
- Work is a customer facing indoor gym setting with a low to moderate noise level.
TRAVEL REQUIREMENTS:
- Less than 5% on an annual basis.
PHYSICAL REQUIREMENTS:
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.
- Must be able to lift 50 pounds.
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