About This Opportunity

We're currently growing our remote travel support team and are looking for organized, customer-focused individuals to join us as Travel Client Experience Specialists. In this role, you'll assist travelers throughout the planning process by helping coordinate reservations, organizing trip details, and providing responsive support to help create a positive and stress-free experience.

This position is ideal for individuals who enjoy communication, problem-solving, and managing details in a virtual work environment. No prior experience in the travel industry is required training, onboarding, and continued support are provided.

Key Responsibilities

Assist clients with vacation planning based on travel interests, schedules, and budgets
Coordinate travel arrangements including accommodations, transportation, cruises, excursions, and activities
Review and compare travel options using approved booking systems and supplier platforms
Provide updates regarding reservations, itinerary progress, and upcoming travel details
Respond to client questions through email, phone, and online communication channels
Support itinerary changes, special requests, and follow-up coordination as needed
Maintain organized records and accurate client documentation within internal systems
Participate in remote training sessions, onboarding programs, and team development activities

What We Provide

100% remote work environment
Flexible scheduling options
Guided onboarding and structured training resources
Ongoing mentorship and professional development opportunities
Access to travel planning tools and supplier partnerships
Eligibility for travel-related incentives, discounts, and recognition programs
Growth opportunities within a collaborative remote team

Preferred Qualifications

Strong communication and interpersonal abilities
Excellent organizational skills and attention to detail
Ability to work independently while managing multiple responsibilities
Comfortable using email, online systems, and basic computer applications
Reliable internet connection and professional communication habits
Positive attitude with a willingness to learn and adapt

Experience in customer service, hospitality, retail, scheduling, administration, or support-related roles is beneficial but not required.

Requirements

Must be at least 18 years old
Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

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