Description

The Boiler Service Technician Lead is responsible for servicing, troubleshooting, and repairing commercial and industrial boilers, burners, and associated systems. This role demands both technical expertise and a strong commitment to safety and customer satisfaction.

Duties & Responsibilities:

Troubleshoot and service light commercial to large industrial watertube and firetube boilers.
Perform combustion setup, analysis, and adjustments on burners ranging from 0.5 to 30 million BTU/HR.
Diagnose and repair the most complex industrial burners and combustion systems.
Lead and train other technicians in job responsibilities, ensuring clear understanding of policies, procedures and expectations.
Assist Service Manager in assigning and scheduling work orders, reviewing performance and effectiveness of Service Technicians, and monitoring completion of work orders.
Conduct internal and external inspections of boilers and associated control systems.
Replace and repair gaskets, valves, and various boiler components.
Evaluate steam and hydronic systems to identify issues and propose solutions.
Work with boiler support equipment including deaerators, feedwater systems, economizers, and blowdown systems.
Install, troubleshoot, and calibrate instrumentation such as thermocouples, loop controllers, transmitters, and other process controls.
Ensure compliance with safety regulations and company standards.
Maintain accurate service records and documentation.
Perform additional responsibilities as requested.
Relocation assistance is offered to eligible candidates located outside the region.

Requirements

At least 7 years’ experience servicing, troubleshooting, and repairing commercial and industrial boilers, burners, and associated systems.
A valid driver’s license is required with a clean record. Must be insurable with no major infractions. Job will require travel.
Must pass pre-employment background and an initial and subsequent random drug screening tests.
Self-motivated individual who works independently, as well as in a team atmosphere.
Good customer service skills are mandatory
Present a positive professional image with customers.
Experience leading work projects or teams.
Ability to train and explain work procedures clearly to others.
Must be able to operate independently and communicate efficiently and effectively with both customers and management.
Detail-oriented in completing work orders, all required forms, summaries, and checklists.
Must have strong language skills as well as industry specific vocabulary.
Basic mathematics, algebra, and formula knowledge are required.
Strong reasoning and problem-solving skills.

Tier 4 (Lead) Mastery and Integration with PLC:

Technician understands programming and troubleshooting Siemens and Autoflame for boiler control systems.
Technician understands integrating PLCs with burner systems.
Technician understands designing and modifying burner and boiler control logic in programmable platforms.
Technician understands diagnosing and resolving complex control issues involving VFDs, relays, interlocks, and networks.
Technician understands training junior technicians on combustion, electrical, and control systems.
Technician understands designing preventive maintenance schedules for all major components including pumps, burners, controls, and safety devices.

Physical Requirements:

Must be able to bend, kneel, squat, stand, and climb frequently.
Capable of lifting and carrying up to 50 lbs.
Able to push/pull heavy equipment and maneuver tubing and materials.
Ability to work in confined spaces and elevated areas.
Working with hot steam, liquids, tight spaces, and other conditions depending on customer site(s).
Must pass a physical (fit test), hearing and eye exam.

Required Education:

Completed High School Diploma or equivalent.
Two years of technical school, community college or trade school.
Computer knowledge a plus.

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