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Sleep Expert - Sales

Mattress Firm
Posted 2 days ago, valid for 12 days
Location

Stone Mountain, GA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Sleep Expert position at Mattress Firm focuses on enhancing the in-store customer experience through expert product knowledge and relationship building.
  • Candidates should possess a strong ability to drive sales performance and meet key performance indicators while demonstrating company values.
  • The role requires maintaining customer relationships before and after purchase, as well as staying informed about competitors and leveraging social media for brand awareness.
  • Applicants must be able to lift, push, or pull 50+ pounds and are encouraged to apply regardless of their background, as Mattress Firm values diversity and inclusion.
  • While the job description does not specify a salary, candidates are typically expected to have a minimum of 1-2 years of retail or sales experience.

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. 

 

  • Create an environment where the customer is always at the center by cultivating strong relationships. 

  • Provide technical and product knowledge information to customers and serve as subject matter expert.  

  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.  

  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).  

  • Maintain awareness of the competition, advertisements and services offered by competitors. 

  • Leverage social media to positively impact brand awareness and increase sales.  

  • Lift, push, or pull 50+ pounds.  

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.




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