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Spa Sales and Customer Service Associate

Hand & Stone - 109 Main St - Stoneham, MA
Posted 5 days ago, valid for 23 days
Location

Stoneham, MA, US

Salary

$15 - $16 per hour

Contract type

Full Time

Employee Discounts

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Sonic Summary

info
  • Hand & Stone Massage and Facial Spa in Stoneham, MA is hiring a Spa Sales Associate with a salary range of $15-$16 per hour plus membership sales commissions and bonuses.
  • The ideal candidate should have customer service and/or sales experience, along with strong communication and relationship-building skills.
  • This role involves welcoming guests, scheduling appointments, educating clients on services, and promoting memberships and wellness products.
  • The position offers various benefits including flexible scheduling, employee discounts, contests, and opportunities for advancement within the company.
  • Applicants should be reliable, team-oriented, and available to work evenings and weekends as needed.
Benefits:
  • Contests
  • Employee rewards program/employee referral bonus
  • KinderCare Childcare Discounts
  • 401(k)
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
Spa and Membership Sales Associate 
$15-$16/Hour + Membership Sales Commissions + Bonuses 
 
Join a team where great customer service and sales skills are rewarded. 
Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement. 
 
As a Spa Associate You’ll  
  • Welcome guests and create a warm, professional first impression 
  • Answer phones and assist with scheduling appointments 
  • Educate guests on the benefits of massage and facial services 
  • Recommend memberships, upgrades, gift cards, and wellness services 
  • Build strong relationships with members and encourage retention 
  • Maintain accurate client records and appointment schedules 
  • Help keep the spa clean, organized, and welcoming 
  • Support the team in delivering an exceptional guest experience 
What We Offer 
  • $15-$16 per hour base pay 
  • Membership sales commissions 
  • Performance bonuses and sales incentives 
  • Flexible scheduling 
  • Employee discounts on spa services and products 
  • Employee referral bonuses 
  • Ongoing contests and rewards programs 
  • Positive, team-oriented work environment 
  • Growth opportunities within a nationally recognized spa brand 
What We're Looking For 
  • Customer service and/or sales experience preferred 
  • Comfortable recommending memberships and wellness services 
  • Strong communication and relationship-building skills 
  • Ability to multitask in a fast-paced environment 
  • Positive attitude and professional appearance 
  • Reliable, team-oriented, and goal-driven 
  • Available to work evenings, weekends, or peak business hours as needed 
If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you! 
 


 SA421



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