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Senior Technical Service Sales Representative, - New York, New Jersey, New England

PPG Industries
Posted 5 months ago, valid for 15 days
Location

Strongsville, OH 44149, US

Salary

$36.46 - $43.75 per hour

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Contract type

Full Time

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Sonic Summary

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  • The Senior Technical Service Representative will focus on maximizing account retention, profitability, and partnership within the MSO framework.
  • Candidates must have a college degree or at least 3 years of equivalent experience in a related field, along with customer service experience.
  • The role involves collaborating with various teams to identify sales growth opportunities and ensure compliance with best practices.
  • This position covers Northern New Jersey, New York, and Western New England, reporting directly to the Senior Sales Manager.
  • Compensation is competitive and varies by location, taking into account factors like experience and qualifications.

As the Senior Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Northern New Jersey, New York, and Western New England. You will report to the Senior Sales Manager.

Responsibilities

  • Communicate market changs.
  • Stay current on products, processes, and system upgrades (Continuous Learning).
  • Be a gatekeeper for installations, upgrades and national account mandates.
  • Account Management.
  • Communicate with the sales team about the product needs or product information.
  • Industry Knowledge

Qualifications

  • College Degree or 3+ years of equivalent work experience in a related field,.
  • Customer Service Experience
  • Accountability with experience and accurate follow up.
  • Work with all levels of team.
  • Manage technical customer service support.
  • Experience interpreting and responding to customer requests

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
 




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