Accounts Receivable Associate

Summary

Grand Appliance and TV is hiring for an Accounts Receivable Associate!  The Accounts Receivable Associate assists in maintaining the integrity of Grand Appliance’s receivables and billing for credit customers. This includes direct and progressive invoicing, prompt collection of accounts receivable and assisting with efforts to minimize bad debt for the Company.  This position is based out of our corporate office in Sturtevant, WI.

Responsibilities

• Assist with the creation and delivery of monthly progress invoices.
• Work with customer service team on all post sale customer issues requiring AR involvement
• Assist with managing status of aged open AR
• Review and resolution of old AR balances, including credit balances, and participating in the process to collect aged receivables prior to moving to outside agencies.  
• Create or approve credit memos for pricing issues, items billed in error, or similar situations.    
• Assist sales department to resolve difficult orders, system questions or resolution of data entry errors.  
• Assist customers with invoice related questions. 
• Additional tasks and projects as needed.
• Apply payments in all forms (check, credit card, ACH or wire)
• Set up new accounts and initiate approval process for credit lines. 

Qualifications

• Associate degree preferred; experience will be considered in lieu of formal education.
• Prior experience in accounts receivable, billing, and especially collections is required.
• Intermediate knowledge and experience with Microsoft Excel is required.
• Prior experience with NetSuite ERP is a bonus.
• Previous experience in construction industry billing is a plus.
• Strong attention to detail and a high degree of accuracy.  
• Good communication skills.
• Ability to multi-task, prioritize and meet assigned deadlines. 

Competitive Wages, Benefits, and Growth Opportunities

We understand that our employees are the backbone of our success, and we are committed to providing them with competitive wages and comprehensive benefits packages. We believe in investing in our team members, nurturing their talents, and offering opportunities for personal and professional growth within our company. When you join Grand Appliance and TV, you become part of a supportive and collaborative work environment that values your contributions and empowers you to reach your full potential.

Our Mission: Serving Customers for a Lifetime

At Grand Appliance and TV, our mission is clear and unwavering: we are dedicated to serving our customers for a lifetime. This commitment extends beyond providing exceptional appliances; it's about building lasting relationships based on trust, integrity, and outstanding service. We believe that our customers deserve nothing less than the best, and we strive to exceed their expectations at every turn.

Equal Opportunity Employer

Grand Appliance and TV is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.