Service Advisor - Sublimity

 Job Description 

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. 
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. 
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. 
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. 
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. 
• Maintains automotive records by recording problems and corrective actions planned. 
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. 
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.  

Why choose us? 

*Flexible Schedules * Medical * Dental * Vision * 401k * Paid Time Off* 

 **Power Auto Group** 

 **Family-Owned Business**  

 * SUBLIMITY * SALEM * ALBANY * CORVALLIS *  

Join our team today! Power Auto Group is an Equal Opportunity Employer.

 Job Type: Full-time