Accounts Receivable Specialist – Operations Support

Description

DeliverIt Group is hiring an Accounts Receivable Specialist - Operations Support to own corporate AR while supporting key business operations across multiple entities. 

This role is ideal for someone with strong invoicing, cash application, collections, and reconciliation experience who can stay organized, communicate professionally, and manage competing priorities in a fast-paced environment.  

If you’re looking for a role where you can take ownership of AR, contribute to broader operations, and grow with an expanding organization, we’d love to hear from you.   

Benefits  

• Performance bonus eligibility  
• Medical  
• Dental  
• Vision  
• Life/AD&D  
• 401(k)  
• Paid time off  

Why Join Us  

• Opportunity to own AR processes across multiple entities  
• Mix of accounting responsibility and cross-functional operations exposure  
• Role with visibility into broader business operations  
• Performance bonus eligibility  
• Benefits including medical, dental, vision, life/AD&D, 401(k), and paid time off  

What You’ll Do  

• Prepare and issue invoices to commercial customers and inter-company accounts  
• Ensure accurate billing terms and general ledger coding by entity  
• Post customer payments from ACH, wire, lockbox, and check deposits  
• Match remittances to open invoices and resolve unapplied cash  
• Maintain and review accounts receivable aging reports  
• Identify overdue balances, escalate issues as needed, and recommend write-offs within authority limits  
• Conduct professional collections outreach by phone and email  
• Document collection activity, payment commitments, and follow-up actions  
• Reconcile customer accounts, research discrepancies, and resolve billing disputes  
• Support month-end close activities related to AR, including reconciliations, accruals,  reserve analysis, and reporting  
• Build and maintain Excel reports for management review, including pivot tables, lookups, and basic dashboards  
• Maintain organized digital and physical files for contracts, billing agreements, and corporate records  
• Provide administrative support for audits, compliance projects, onboarding, and expansion initiatives  
• Coordinate office supplies, vendor service calls, and equipment needs as required  
• Provide backup support to AP and operations functions during peak periods or team absences  
• Draft professional emails, memos, and routine business correspondence  
• Handle customer financial and corporate information with discretion and professionalism  

Requirements

 What We’re Looking For 

• High school diploma or equivalent required  
• 2-3 years of accounts receivable, billing, or commercial collections experience  
• Understanding of accounting principles  
• Experience with accounting software; QuickBooks preferred  
• Experience with NetSuite, Sage, or similar systems is a plus  
• Strong Excel skills, including pivot tables and VLOOKUPs  
• Strong customer service and collections phone skills  
• Professional, calm, and persistent communication style  
• Strong attention to detail and ability to manage a high volume of accounts  
• Ability to manage competing deadlines in a fast-paced, multi-entity environment  
• Authorized to work in the United States  

Preferred Qualifications 

• Associate’s or Bachelor’s degree in accounting, finance, or a related field  
• Experience in a healthcare, pharmacy, or multi-entity environment  
• Familiarity with payer remittance, EOB/ERA, denial follow-up, and basic CPT/NDC coding  
• Bilingual in English and Spanish  
• Experience with lockbox and positive pay processes  
• Administrative or operations support experience