Ward Clerk

Job Highlights

• Maintains accurate, complete, and organized patient charts and ensures required documentation is filed/scanned appropriately.
• Reviews charts for missing, incomplete, or unsigned documentation and promptly communicates deficiencies to nursing staff.
• Answers and appropriately routes telephone calls and communicates messages accurately and promptly.
• Assists with admission, transfer, and discharge paperwork and ensures required documents are available and organized.
• Maintains current patient census, unit logs, assignment sheets, and other required tracking documents.
• Assists nursing leadership with preparation and completion of daily and monthly reports.
• Coordinates communication between nursing, providers, Social Services, Admissions, HIM, Pharmacy, and other departments as appropriate.
• Ensures provider orders, laboratory results, reports, and other clinical documentation are appropriately routed to nursing staff for follow-up.
• Maintains confidentiality and complies with HIPAA and facility privacy requirements.
• Identifies missing paperwork or documentation and follows through until the issue is resolved or appropriately escalated.
• Maintains an organized nurses’ station and ensures commonly used forms and supplies are readily available.
• Prioritizes multiple tasks in a fast-paced behavioral-health environment while maintaining accuracy.
• Immediately communicates urgent patient-care information, abnormal reports/results received, safety concerns, or documentation concerns to the appropriate licensed nurse.
• Performs additional clerical and administrative duties as assigned by nursing leadership.

Position Summary

Play a critical role in ensuring quality patient care, while enabling medical and nursing staff to do their work efficiently and in compliance with facility policies and procedures. Utilize your efficiency, organization, and excellent communication skills to maximize unit outcomes working in the role of the Ward Clerk.

Posted Salary Range

Wage Commensuration

Duties & Responsibilities

Provides clerical and select administrative services that facilitate unit operations and support the delivery of care to patients/ residents requiring care including:

• answering phone calls
• maintaining patient charts
• completing various reports
• other related duties.

Qualifications & Requirements

• Must have at minimum a High School diploma or equivalent G.E.D
• Must be hard working, friendly, organized, and professional
• Previous medical and clerical experience strongly preferred
• Reliable transportation required

Benefits

All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes: 

• Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts
• Tuition Reimbursement & Nursing Loan Repayment Programs
• PerkSpot - Local Deals and Weekly Perks Program
• 401(k)
• Paid Time Off Plan
• New Pet Insurance Discount available
• DailyPay option available! – Get your pay, when you need it.
• Purchasing Power - online purchase/payroll deduction
• Tickets at Work - entertainment ticket discounts
• Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families) 
• Helping Friends Foundation - our employees’ hardship/crisis fund
• Auto and Home Insurance - employee discount available – payroll deduction!
• In-facility education programs and more!

EOE Statement

Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets