Accounts Receivable Specialist

Job DetailsLevel: ExperiencedJob Location: Sun Prairie - Sun Prairie , WI 53590Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NegligibleJob Shift: DayJob Category: AccountingWho We Are At Bliffert Lumber & Hardware, we've been helping build homes, businesses, and communities for more than 120 years. As a family-owned company with a rich history and a fast-growing future, we are committed to delivering exceptional service while staying true to our core values: Honesty, People First, Ownership, Creating Raving Fans, Continuous Improvement, and Community. We believe our success starts with our people, and we're proud to foster a supportive, team-oriented culture where employees can grow, make an impact, and build rewarding careers. If you're looking for an organization that values hard work, innovation, and relationships, we'd love to have you join our team. Job Summary The AR Specialist owns the end-to-end billing cycle for our most complex contracted projects. Working in close partnership with sales and project managers, this role translates contract terms into accurate AIA-format billings, drives timely collections, and reconciles project revenue within our ERP system. It sits at the intersection of construction billing, customer relationship management, and continuous process improvement — well suited to someone who thrives in the detail of a schedule of values and equally enjoys identifying ways to make the work itself leaner. In addition, this role incorporates core Accounts Receivable responsibilities to support cash flow and account integrity.  This includes applying customer payments, maintaining accurate aging reports, performing account reconciliations, and following up on outstanding invoices.  The specialist also manages customer billing inquiries, ensures proper documentation is maintained, and helps enforce credit and collection policies. By bridging project-level billing with day-to-day receivables management, this position plays a key role in maintaining financial accuracy and strengthening customer relationships across the business. What Accounts Receivable Specialists Do Prepare complex, guaranteed PO and contract-based project billings using AIA G702/G703 documents, ensuring accuracy across the schedule of values, retention, change orders, and stored materials. Reconcile project billings to contracted project values and revenue recognized within the ERP system; investigate and resolve variances before each close. Maintain and update project billing and collection schedules; flag at-risk projects early. Apply payments, manage retention release, and track lien waiver compliance. Conduct professional, results-oriented collection calls on aging receivables, balancing customer relationships with cash flow priorities. Investigate and resolve billing inquiries and disputes, partnering with sales and project teams on documentation and resolution. Build trust with customer AP contacts by communicating clearly, following up reliably, and resolving issues quickly. Identify recurring inefficiencies in billing, reconciliation, and collections workflows; propose and pilot lean improvements. Build documentation and templates that scale with the business and reduce single points of knowledge. Perform additional job responsibilities as determined by the Manager. Who Accounts Receivable Specialists Are Passionate about creating a positive and memorable experience for customers, colleagues, and community in every interaction. Possess excellent communication and interpersonal skills to build rapport and handle vendor and customer relations professionally. Self-motivated, goal-oriented, and capable of working independently with minimal supervision in a fast-paced environment. Reliable and consistent team player who anchors a recurring billing cycle that both customers and the department rely on Takes ownership of the billing cycle and delivers consistent, accurate, timely work in a deadline-driven environment. High attention to detail, strong organizational skills, and the ability to manage a portfolio of projects independently. Can work independently, prioritizes effectively, and identifies opportunities to improve processes and efficiency. Builds strong, trust-based partnerships with internal teams and customers; works cross-functionally to resolve issues and drive outcomes. Qualifications 3+years of experience in accounts receivable, project billing, or construction billing — including hands-on preparation of AIA G702/G703 documents. Advanced Microsoft Excel proficiency: pivot tables, XLOOKUP / INDEX-MATCH, SUMIFS, conditional formatting, and the ability to design reconciliation workbooks from scratch (skills will be assessed during the interview process). Demonstrated reliability and consistent attendance — this role anchors a recurring billing cycle that the business depends on. Delivers accurate work on time, takes ownership of the billing cycle, and follows through consistently in a deadline-driven environment. Strong written and verbal communication, with confidence in customer-facing collection conversations and cross-functional partnership. Previous Experience reconciling billings, payments, and revenue within an ERP system Previous construction industry exposure: lien waivers, retainage, percentage-of-completion concepts, and project-based revenue recognition. Experience identifying and implementing process improvements in a finance or back-office function. Familiarity with construction or distribution ERP platforms. Bachelor's degree in Accounting, Finance, or a related field strongly preferred