Benefits:
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Wellness resources
Catering Server
Department/Location: Sun Prairie
Reporting To: Catering Manager, Catering Lead
FLSA Classification: Part-Time
Job Summary
A catering server focuses on executing specific tasks during events as directed by the catering lead. Their role is hands-on and service-oriented, ensuring that guests have an excellent dining experience. Catering servers are expected to provide professional, efficient, and friendly service while upholding the company’s values and standards.
Key Responsibilities
Setup
- Assist in setting up tables, buffets, and service areas as instructed by the lead.
- Ensure catering equipment (coolers, catering boxes, etc.) is clean and properly stored.
- Participate in table and buffet setup, including arranging dining and service areas.
Food and Beverage Service
- Serve food and beverages to guests professionally and efficiently.
- Monitor food stations to ensure they remain stocked and clean.
- Deliver food via plated meal service, buffet setups, and passed or stationary appetizers.
Guest Interaction
- Provide attentive and courteous service to guests.
- Respond to guest needs and requests promptly.
- Maintain cleanliness in all areas of the catering venue and catering vehicles.
Bussing and Resetting Tables
- Maintain guests’ needs by removing dishware and refilling beverages.
- Clear tables and transport dishware to the designated catering kitchen.
- Unload and properly store dishes in the catering kitchen.
Clean-Up
- Assist with clearing dishes, breaking down setups, and packing equipment post-event.
- Unpack and wash dishes at the warehouse after events.
- Sweep, mop, polish silverware, glassware, and clean additional catering items as needed.
Support the Lead
- Follow instructions from the catering lead and communicate any guest concerns or issues encountered.
- Communicate effectively with the lead, allowing them to interact with guests and chefs as needed.
Skills and Requirements
- Strong customer service skills.
- Attention to detail.
- Ability to work efficiently in a fast-paced environment.
- Strong communication, planning, organizing, and problem-solving skills.
- Ability to work cooperatively as a team but also independently and proactively.
- Accountability for actions, successes, and failures.
- Flexibility in adapting to changing organizational needs.
- Must be at least 16 years of age.
- A valid driver’s license is required.Â
Education and Experience
- Prior hospitality experience is preferred but not required.
- Must be available to work a minimum of 10-12 weekend shifts during peak catering season (especially Friday and Saturday evenings from May through October).
Working Conditions
- Active work, spending hours standing and walking, exerting up to 25-40 lbs. of force.
- Ability to regularly lift and carry 50 lbs.
- Ability to climb in and off large vehicles.
- Ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision.
- Ability to hear and respond to verbal communications.
- Capability to read, write, and perform basic addition/subtraction calculations.
- Physical ability to bend, handle, carry, lift, reach, wipe, climb, and stoop.
- Walk and stand for up to eight (8) hours regularly and occasionally up to 12 hours.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Details
- Job Type: Part-time, Seasonal
- Hours per week: 8-20
- Typical Start Time: 3 PM
- Typical End Time: 11 PM
- Pay: $18.00 - $25.00 per hour
Benefits
- Employee discount
- Flexible schedule
This job description outlines general responsibilities and expectations. Additional duties may be assigned as needed.
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