Overview

The Spa at Sunriver Resort is looking for a talented and professional Nail Technician to join our team. If you’re passionate about delivering exceptional guest experiences in a relaxing and upscale environment, we’d love to hear from you. The Nail Technician is responsible for administering hand and foot treatments for guests. They will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.

The Nail Technician will always conduct themselves in manner which supports the Core Values of Sunriver Resort:Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

Greets and welcomes guests upon arrival
Provides information to guests and members about treatments and services and provides demonstrations if needed
Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
Maintains proficiency in all components of hand and foot treatments
Promotes and sells spa products
Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
Maintains consistent spa inventory and orders supplies as needed
Ensures the privacy of all guests, adhering to draping policies
Follows all guidelines regarding proper sterilization
Conducts pre-screening to determine any client contraindications, refers guests with medical issues to their physician
Promotes home regimen program to clients
Adheres to time length and treatment protocols
Assists with the promotion of treatment services at member/guest orientations
Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy
Performs Spa Reservations Agent duties as required
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Resolves guest problems and is empowered to act in absence of manager
Maintains records for all VIPs, special requests, etc.
Attends appropriate resort and departmental meetings
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Always maintains a professional demeanor and attitude

Qualifications

High school diploma or equivalent
At least one year previous experience in a similar setting preferred
Valid Oregon cosmetology license to perform nail care required
At least one year customer service experience required

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