Overview

At Sunriver Resort, we're passionate about creating exceptional experiences for our guests. We're looking for a National Sales Manager who shares that passion and can connect organizations and groups with everything our destination has to offer. The National Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards.

The National Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

Books profitable business for the resort
Solicits potential sales leads and prospects for new business opportunities
Contacts clients to sell special amenities and/or extras to enhance their stay
Establishes strong rapport with clientele; maintaining strong communication prior to resort stay
Maintains strong client base within assigned market segment
Actively participates in industry related organizations
Consistently works to book repeat business
Maintains close contact with clients to determine needs, expectations, etc.
Communicates effectively with resort staff to ensure smooth delivery of all services
Coordinates and conducts site tours for booked and potential guests
Assists in producing sales contracts
Achieves designated sales goals
Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
Participates in geographically appropriate trade shows
Executes sales plan to exceed goals
Maintains strong awareness of hospitality trends
Reviews guests’ feedback through Revinate to ensure continual guest satisfaction

Qualifications

High school diploma or equivalent required
Four year degree preferred
At least three to five years sales experience preferred
At least one year hospitality experience preferred
At least one year customer service experience preferred

JOB REQUIRMENTS:

Must have valid Oregon drivers license and meet company driving standards
Must be able to work well under pressure
Must be able to work with high level of accuracy
Must be extremely detail orientated
Must have the ability to analyze and close business
Must have strong solicitation, account profile and qualification skills
Must have strong knowledge of the sales process
Must possesses excellent communication skills
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must be willing to travel as necessary

#SunriverResort

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