CNA TRANSPORTATION PROFESSIONAL

Welcome to Annandale Village – Where Happiness Works
 

Annandale Village is a one-of-a-kind nonprofit community in Suwanee, GA, where we proudly serve adults with developmental disability and acquired brain injuries. We are a true community where our residents, known as Villagers, are supported in living with dignity, purpose, and independence.

We’re the only nonprofit in the southeast offering a full continuum of care for the people we serve. Our 55-acre campus includes: 

• Two assisted living buildings serving 33 Villagers
• Eight Personal Care Homes (independent, semi-independent, and cottages) serving up to 100 Villagers
• A 32-bed skilled nursing facility—the only one in Georgia dedicated solely to adults with developmental disabilities
• A Medicaid waiver day program with approximately 33 participants
• A community-based independent living program, All In, currently serving 26 individuals

Annandale Village is synonymous with home. We’re a place where Villagers and our employees alike find community, stability, and meaning.

Why Work With Us?

At Annandale Village, you’re not just filling a role—you’re joining a mission. Our team is made up of passionate, dedicated individuals who care deeply about the people we serve. Whether you're in direct care, nursing, administration, or support services, your work makes a lasting difference in someone’s life. 

We offer:

• A supportive, mission-driven culture
• Strong onboarding and ongoing training
• Opportunities for professional development
• A workplace where you’re valued and appreciated

What Else Is Included at Annandale?

Along with your base wage, you receive:

• Health, dental & vision insurance
• Free meal during your shift
• PTO (Paid time off)
• 403(b) Retirement Plan → With a 3% employer match
• Training & growth opportunities
• Employee Recognition programs and team appreciation events
• Holiday Premium Pay
• For hourly employees: double time for major holidays worked
• For hourly employees: time-and-a-half on select days that matter to our residents and families—like Easter, Mother’s Day, and Father’s Day
• Annual pay increases based on performance

Come grow with us – and learn why Happiness Works Here!

C. N. A. / Transportation PRofessional  

Required Qualifications

• Certified Nursing Assistant (CNA) in good standing, meeting all relevant Georgia and federal requirements
• High school diploma or GED
• Proficiency in English (read, write, follow instructions)
• Valid Class C Georgia Driver’s License, proof of insurance, and acceptable driving record
• Successful completion of background check, drug screen, and TB screening
• CPR/First Aid certification
• Physical capacity to lift up to 25 lbs independently and assist up to 75 lbs with help
• Ability to assist Villagers into and out of vehicles safely

Key Responsibilities

Transportation & Medical Appointment Support (Primary Focus)

• Provide safe, timely, and compassionate non-emergency medical transportation (NEMT) for Villagers to off-campus doctor visits, therapies, labs, hospital outpatient appointments, pharmacy runs, etc.
• Use accessible practices (ramps, lifts, securement) as needed, ensuring that each Villager's mobility needs are addressed and accommodated
• Offer emotional support, reassurance, and assistance to Villagers before, during, and after appointments to reduce stress and promote positive experiences
• Advocate on behalf of Villagers—help them communicate needs or concerns to medical staff, assist with check-ins, accompany them as needed
• Maintain detailed trip logs, mileage records, and required documentation of each outing
• Monitor vehicle condition: ensure cleanliness, appropriate fuel levels, safety checks, and report any mechanical or safety concerns
• Plan routes to optimize time and safety (considering traffic, Villager comfort breaks, accessibility)
• Coordinate pick-up and drop-off times with the care team to minimize waiting and overlap
• Follow all vehicle, traffic, and safety regulations; secure mobility devices, seat belts, restraints appropriately

Support Role in Care (Secondary, When Off-Transport Duty)

• When not transporting, assist as needed with personal care tasks such as grooming, toileting, dressing, positioning—always in a supportive role and in a way that honors Villager choice
• Be available to help fill in gaps in care, offer respite support, or respond to situations during non-transport periods

Communication & Documentation

• Observe Villagers’ physical, emotional, or behavioral changes during transport or in supportive moments; report concerns promptly to nursing or administration
• Document transportation interactions, appointments attended, outcomes, challenges, and any follow-up needs clearly and promptly
• Communicate effectively with the care team (ALC and DSH) so everyone knows appointment outcomes, delays, or Villager feedback

Safety, Infection Control & Environment

• Adhere strictly to Universal Precautions, infection control protocols, and safety procedures, especially when assisting Villagers in vehicles
• Use proper body mechanics when assisting with transfers into/out of vehicles
• Maintain hygienic and orderly Villager spaces and vehicles; report repair or cleaning needs
• Ensure vehicles are safe and properly clean; monitor maintenance, schedule repairs as needed

Villager Rights, Dignity & Relationship Building

• Treat every Villager with kindness, respect, and patience; remain attuned to their emotions and preferences
• Protect Villager privacy and choices; never rush or force
• Promote Villager autonomy—listen to preferences about timing, seating, reinforcement, and comfort
• Build trust and a reassuring presence, especially during transport when Villagers may feel anxious

Other Duties

• Assist with admissions, transfers, and discharges as directed (transport or supportive role)
• Perform additional tasks when needed, always keeping Villager safety, dignity, and comfort in mind

Physical & Operational Requirements

• Frequent use of hands, arms, walking, bending, reaching
• Ability to sit, stand, walk, climb, kneel, balance, and reach in tight vehicle spaces
• Must be able to lift 25 lbs independently and assist with up to 75 lbs
• Must have good vision, hearing, depth perception, and ability to drive
• Must be able to perform CPR / First Aid if needed
• Must safely assist Villagers into/out of vehicles, using mobility aids, lifts, or ramps
• Ability to safely operate and monitor transportation vehicle systems