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Summary / Objective
The Human Resources Generalist provides comprehensive day-to-day HR support for assigned manufacturing and business operations at Habasit America. This position primarily supports non-exempt employees and frontline leaders while serving as a backup HR resource for exempt employees and leaders as needed.
This role supports the full employee lifecycle — including recruitment, onboarding, employee relations, performance management, HRIS administration, benefits and leave coordination, training, compliance, and employee engagement — and works closely with the HR Manager, Payroll Manager, and department leaders to ensure employees receive timely, consistent, and professional HR support.
Essential Functions
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Serve as the primary day-to-day HR resource for assigned non-exempt employees, supervisors, and department leaders; provide backup support for exempt employees and leaders when needed.
- Build effective working relationships across manufacturing, distribution, and business functions; respond to employee and leader questions regarding policies, attendance, benefits, leave, performance, and other employment matters.
- Support routine to moderately complex employee relations matters, including complaints, workplace concerns, disciplinary actions, performance discussions, and terminations; assist with investigations and escalate sensitive or high-risk matters to the HR Manager.
- Manage full-cycle recruitment for assigned non-exempt positions, including sourcing, screening, interviewing, offer coordination, pre-employment processing, and maintaining accurate applicant records.
- Coordinate and facilitate new hire orientation; prepare onboarding materials; partner with hiring managers, IT, Safety, and Payroll to support new hire readiness; and support structured check-ins designed to improve integration and retention.
- Process employee lifecycle transactions in the HRIS, including new hires, promotions, transfers, compensation changes, status changes, and terminations; maintain accurate personnel files and employment records.
- Serve as an HR resource for timekeeping and payroll-related questions; partner with the Payroll Manager to resolve discrepancies and communicate approved employee transactions within established deadlines.
- Assist employees with benefit enrollment, qualifying life events, and general benefit questions; support administration of leave programs including FMLA, ADA accommodations, workers' compensation, and short-term disability.
- Support annual and periodic performance review processes; assist managers with coaching documentation, written warnings, performance improvement plans, and follow-up on outstanding actions.
- Coordinate required employee training, certifications, and development activities; maintain accurate training records and follow up on incomplete or expired requirements.
- Coordinate employee recognition programs, service awards, and referral bonuses; support engagement surveys, focus groups, workplace events, and initiatives designed to improve employee experience and retention.
- Support compliance with applicable federal, state, and local employment laws; maintain personnel files and HR records in accordance with company requirements and ensure confidential records are stored separately and securely.
- Enter, maintain, and verify employee data in the HRIS; generate standard HR reports and track key metrics including headcount, turnover, open positions, time-to-fill, training completion, and leave activity.
- Use HR data and workforce analytics to track key metrics, identify trends, and support data-driven recommendations on headcount, turnover, retention, attendance, and other workforce matters; assist in preparing workforce reports and dashboards for management review.
- Assist the HR Manager with HR projects, process improvements, system implementations, policy rollouts, and preparation of workforce reporting and management presentations.
- Perform other duties as assigned.
Competencies
- HR Functional Knowledge and Employee Lifecycle Expertise
- Employee Relations and Conflict Resolution
- Recruitment and Talent Acquisition
- Attention to Detail and Recordkeeping Accuracy
- Communication Proficiency (written and verbal)
- Judgment, Discretion, and Confidentiality
- Customer Service and Relationship Building
- HR Analytics and Data-Driven Decision-Making
- Organization, Prioritization, and Follow-Through
Required Skills / Abilities
- Working knowledge of employee relations, recruitment, onboarding, performance management, HR administration, benefits, leave coordination, and employment law.
- Strong verbal and written communication skills with the ability to interact effectively with employees, supervisors, managers, and senior leaders.
- Ability to independently organize work, establish priorities, and meet deadlines in a fast-paced environment.
- Strong attention to detail and commitment to maintaining accurate records.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Ability to exercise sound judgment and recognize when issues should be escalated.
- Strong customer service and relationship-building skills across all levels of the organization.
- Proficiency with Microsoft Office Suite and other business-related applications.
- Experience using a Human Resources Information System (HRIS).
- Experience supporting employee timekeeping and payroll-related questions in partnership with a payroll function.
- Ability to analyze workforce data and metrics including headcount, turnover, time-to-fill, attendance, and training completion, and translate findings into clear summaries and recommendations for management.
- Proficiency generating and interpreting standard HR reports from an HRIS or reporting tool.
Supervisory Responsibility
This position does not have direct supervisory responsibilities.
Work Environment
This position operates in both a professional office environment and a manufacturing environment. The employee may regularly interact with employees on the production floor and may be exposed to noise, moving equipment, varying temperatures, and other conditions commonly associated with manufacturing operations. The employee is expected to follow all applicable safety rules and use required personal protective equipment when entering designated operational areas.
Physical Demands
- Regularly required to communicate, sit, stand, walk, use hands and fingers, reach with hands and arms, and operate standard office equipment.
- May require periodic movement between office and manufacturing areas.
- Occasionally required to lift or move files, supplies, or materials weighing up to 25 pounds.
Position Type and Expected Hours of Work
This is a full-time, exempt position. Days and hours of work are Monday through Friday, first shift. Additional hours may occasionally be required to meet operational or HR program needs.
Required Education and Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of three years of progressively responsible Human Resources experience, including HR Generalist responsibilities.
- Experience supporting non-exempt employees in a manufacturing, distribution, warehouse, or similarly fast-paced operational environment.
- Experience using a Human Resources Information System.
- Experience supporting employee timekeeping and payroll-related questions in partnership with a payroll function.
Preferred Education and Experience
- Five or more years of Human Resources experience.
- Experience supporting multiple departments, locations, or employee populations.
- Experience with ADP Workforce Now or a similar HRIS and timekeeping system.
- Experience with applicant tracking, learning management, employee relations case management, or leave administration systems.
- Professional HR certification such as PHR, SHRM-CP, SHRM-SCP, or equivalent.
- Bilingual English and Spanish communication skills.
- Experience with HR analytics, workforce reporting tools, or data visualization platforms (e.g., Power BI, Excel dashboards, or similar).
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