Key Account Manager

Key Account Manager

Classification: Full Time, Exempt

Reports to: Regional Manager

Department: Sales

Location: Remote

About Chiorino America

At Chiorino America, our mission is to deliver high-quality products and solutions that enhance efficiency, productivity, and safety across industries worldwide. We are driven by innovation, sustainability, and a commitment to exceeding customer expectations.

We foster a positive work environment built on integrity, collaboration, and employee well-being. We believe that when our people succeed, our business succeeds.

We Help Move the World Around You

Summary

The Key Account Manager (KAM) maintains relationship as primary contact for customers including Distribution, OEM and End User; performs analysis and problem-solving services with application-based solutions; and grows market share in assigned territory.

Essential Duties and Responsibilities

• Build relationships with key decision makers. Act as primary point of contact with customers within territory.
• Coordinate power quality and reliability response, evaluation and solutions.
• Evaluate and recommend end use applications and materials related to cost-efficient use.
• Analyze customer business opportunities and threats.
• Coordinate training with distribution partners, making joint sales calls as needed.
• Communicate technical information related to product specifications and tolerances.
• Conducts presentations and meetings with key customers.
• Implement company marketing strategies.
• Performs other related duties as required to accomplish the objectives of the position.

Qualifications

Knowledge and Skills

• Requires special technical knowledge [custom]
• Must understand business math such as percentages (e.g. commission, interest, discount) and measurements (e.g. area, circumference, volume, etc.)
• Must be able to demonstrate past success of sales growth
• Prefer a working understanding of lightweight belting, conveyors and various applications
• Valid driver's license and clean record required

Abilities

• Requires the ability to independently perform all of the duties of the position efficiently and effectively.
• Must be able to meet deadlines and effectively manage priorities
• Problem solving and root cause analysis
• Must have strong written and verbal skills and be able to effectively listen and communicate accurate information to internal and external customers in a professional manner.

Education and Experience

• Required – 5 years' experience in a similar role
• Preferred – 5-7 years relevant experience lightweight conveyor belt sales or industrial automation
• Preferred – Bachelor's degree in related discipline; or relevant work experience in lieu of formal education

Physical Skills and Abilities

Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

Working Conditions

Work is performed indoors with some potential for exposure to safety and health hazards related to manufacturing work. Travel required (~80%).

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off