LANDSCAPING ACCOUNT MANAGER

Landscaping Account Manager

We are looking for an experienced Landscaping Account Manager to be responsible for engaging with key customers by building and preserving trusting relationships. The LAM will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To be successful as a LAM, you should possess excellent communication skills and maintain the core values of Unlimited. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding Landscaping Account Manager will work closely with Sales and Operations Managers to ensure that all staff preserves relationships with clients.

Unlimited Landscaping is a premier residential and commercial lawn care company serving clients in Atlanta, Georgia, and throughout the region since 1998. We deliver a wide range of lawn care programs and use only the best equipment and products for our lawn services, which result in a manicured, weed free landscape you desire. At Unlimited Landscaping, your satisfaction is our success.

Responsibilities

· Building and maintaining profitable relationships with key customers.

· Overseeing the relationship with customers handled by your team.

· Resolving customer complaints quickly and efficiently.

· Meeting with managers in the organization to plan strategically.

· Expanding the customer base by upselling and cross-selling.

· Understanding key customer individual needs and proposing enhancements for their property.

-Knowing your competition and be able to strategize accordingly.

Requirements

· A bachelor’s degree in horticulture or equivalent work-related experience.

· Excellent interpersonal and communication skills

· Proficient in all Microsoft applications, especially Excel.

· Superior product knowledge.

· A team player with leadership skills.

· Maintain a positive attitude focused on customer satisfaction.

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Environment: Office