Technician Intern

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration. At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.

Technician Intern 

Title: Technician Intern                                  Reports to: Project Manager

Class: Intern, Seasonal, PT                          Type: Hourly, Non-Exempt

Primary Role: Responsible for assisting technicians in the installation, troubleshooting and maintenance of electronic communication systems. 

Responsibilities:

1. Assists with pulling cable, some terminations of simple devices, tests including fire alarm and documents readings for customer's systems
2. Assists in reading and interpreting wiring diagrams, schematics, and blueprints
3. Assists with preventive maintenance of customer equipment

Assist in accurate tracking on time sheets, service/installation tickets and inventory items

1. Assist with full compliance with company's and customer's safety program
2. Other duties as required or assigned by company management

Accountability:

The Assistant Technician will be accountable to the Project Manager.  Secondary accountability will be to the other management team members, employees and customers of the company.

Education Requirements

• Minimum: High school graduate.  Must be able to read and write at Basic English proficiency.  Must be able to compute basic math functions without difficulty. 
• Preferred: Pursuing associate’s degree in Electronics, IT or Computer Programming

Travel:

Some out-of-town travel may be required.

Additional Skills and Abilities:

Excellent written and verbal communication skills.

Must be responsible, self-motivated, self-starter, personable and well-organized.

Superior customer service skills to deal with both internal and external customers.

Ability to manage multiple tasks simultaneously.

Strong interpersonal skills; ability to work with diverse groups.

Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.

Must be able to effectively handle stressful situations.

Must be able to read and effectively interpret general business documentation.

Valid and current driver’s license.

Physical, Mental and Environmental Requirements:

1. Employees are required to stand, walk, climb, sit and use hands and fingers.
2. Some light lifting of objects up to 50 lbs is required.
3. Reaching, grasping and carrying activities also required.
4. The noise level in the work environment is usually moderate.
5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.