Patient Info Representative

SUMMARY 

Compiles, verifies, and enter patient’s medical records for RMI by performing the following duties. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

• Maintain records of RMI patients
• Take calls/retrieve voicemails for records requests, image release, printing films, Burning CD’s
• Take calls for Patient Portal support
• Process electronic requests for records via website and fax.
• Biopsy Requests – Prepare case in PACS for Radiologist’s review
• Retrieve pathology results for procedures at RMI, enter into patient’s file and prepare for Radiologist’s review
• Retrieve patient prior imaging from other outside facilities in a variety of formats and import into RMI’s PACS system.  
• Check-in and process outside imaging for RMI to interpret through importing CDs or electronic transfer.
• Process subpoena and disability determination records requests.
• Attendance at meetings and training sessions may be required. These sessions could occasionally be scheduled outside of your regular working hours to accommodate business needs and training opportunities. We appreciate your flexibility and commitment to attending these sessions as necessary to support our team's goals and professional development.
• SUPPORTS MISSION, VISION AND VALUES OF THE CORPORATION. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

EDUCATION and/or EXPERIENCE 

High school diploma or general education degree (GED); or six (6) months of related experience and/or training.

LANGUAGE SKILLS 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. 

REASONING ABILITY 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to stand; walk; reach with hands and arms; and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 25 pounds. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.