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Job Description
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Position Title:    Sales Representative     Â
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Reports To:Â Â Â Â Â Â Mercedes Engler
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Schedule:Â Â Â Â Â Â Â FULL TIMEÂ
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About us: Â Â Â Â Â Â Â King Ocean is a niche shipping line providing logistics services from anywhere in the world into the Bahamas and Turks and Caicos Islands.Â
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Required Qualifications:
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Education:        Bachelor's / Associates Degree – preferable.
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Experience: Â Â Â Â Â Â 3 + years of related experience. Direct Sales Experience in Shipping, Trucking, Logistics Mgmt.
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Languages: Â Â Â Â Â Â Â Strong verbal and written skills; English fluent, Spanish preferred.
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Skills/Software: Â Â Â Â Proficient with Excel, Word, experience with Shipping systems.Â
Solid experience in lead qualification, pre-call planning, call control, account development, and time management. Â Â Â Â
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Traits:Â
- Display ability to lead and motivate a team.
- Excellent customer service skills are essential.
- Exhibited leadership skills and strong motivation for career advancement.
- Self -motivated, Proactive, with a strong work ethic & leadership.
- Multitask in a dynamic and fast-paced environment.
- Capable of thinking analytically and creatively.
- Excellent attention to detail. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
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Customer Interaction:
- Provide accounts with quotations for FCL & LCL export cargo as requested by the account.
- Follow through on rates provided to clients and/or by the Quotes team within 24 hours.
- Ensure contracts are up to date on a weekly basis; Reminder can be set in Salesforce CRM under tasks.
- Prepare One Time Fillings (OTFs) export cargo not under contract and or tariff.
- Email account base weekly Southbound sailing schedule.
- Schedule appointments for the Account Executive if needed.
- Maintain communication via phone and or email with destination sales representative and agents.
- Tele-sales – assigned accounts and new accounts.  Follow up on sales leads / routings.
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Support:
- Participate in weekly and or biweekly sales calls with each sales executive and agent.
- Usage of Salesforce CRM to maintain account records.
- Email Trade Notifications to accounts and agents in a timely manner.
- Review Loading Guide daily to ensure OTFs and contracts are updated.
- Answer emails in a timely and professional manner (preferably within 4 hours, no later than 24 hours).
- Provide weekly volume reports for the destination’s agents with the direct Account Executive highlighting lost business trend analysis.
- Complete a weekly Sales Report in Salesforce with completed tasks/objectives (due Friday before COB).
- Manage and maintain assigned USA accounts.
- Perform additional duties as assigned as needed in Sales. Â Assigned goals will be weighted/evaluated twice per year.
- Tele market Min 25 Calls per Week.
- Complete support with the Sales Account Executive
Analysis and Reporting:
- Run JOC stats on assigned destinations monthly and share with destination teams and to be reviewed with the Sales Account Executive.
- Assist USA Rep/Destination Rep with stats/trend analysis for assigned territories to ensure maximum support on vessels.
- Loading Guide are to be sent to each destination Monday Morning to the current sailing.
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