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Branch/Office Administrator

Home Paramount Pest Control Company
Posted 11 days ago, valid for 17 days
Location

Sykesville, MD, US

Salary

$15 - $22 per hour

Contract type

Full Time

Retirement Plan
Paid Time Off

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Sonic Summary

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  • Home Paramount, a family-owned pest management firm founded in 1939, is seeking a Branch/Office Administrator.
  • The role involves handling daily administrative duties, including customer calls, appointment scheduling, and payment collection.
  • Candidates must have prior office or customer service experience and a high school diploma or equivalent.
  • The position requires availability for off-hours, including up to 6 PM on weekdays and Saturdays on a rotating basis.
  • The salary ranges from $15.00 to $22.00 per hour, with overtime compensation for hours worked over 40 in a week.

Company Overview

Home Paramount is a family-owned and operated company founded in 1939. We rank among the largest pest management firms in the United States and are committed to a long-term strategy of growth through excellent customer service.


Summary

We are seeking to hire experienced administrative personnel for a Branch/Office Administrator position. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day administrative duties of the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development.


Responsibilities

As a Branch/Office Administrator your daily duties will include, but may not be limited to:

  • Make phone calls to customers to confirm appointments for the following day.
  • Making changes to the service schedules to reflect canceled, moved, or new appointments.
  • Call customers to arrange payment on delinquent accounts as needed.
  • Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
  • Answer calls from customers and corporate personnel regarding various issues.
  • Conduct collection calls to customers to secure payment on outstanding accounts.
  • Office duties including but not limited to typing, filing, and other administrative duties as assigned.


Requirements

The primary requirements of a Branch/Office Administrator involve:

  • Prior office and/or customer service experience required.
  • High School Degree or equivalent.
  • Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
  • Outstanding people skills.
  • Comfortable making outbound and taking inbound phone calls.


We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:

  • Medical, Dental, and Vision Coverage.
  • Life and Disability Benefits.
  • Paid Time Off, Vacation, Sick, Personal.
  • 401(k) and ROTH Retirement Plans

 

Salary: $15.00 - $22.00 per hour. Overtime compensation for hours worked in excess of 40 in a given workweek.







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