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About the RoleĀ
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The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service.Ā The position will support U.S Urology Partners by providing clerical support to all areas of the office.Ā Ā Ā
What Youāll Be DoingĀ
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Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.Ā
Display leadership initiative by offering to help others or asking take on additional responsibilities when ableĀ
Responsible for check-in/check outĀ
Travel to satellite locations as neededĀ
Verify insurance for upcoming proceduresĀ
Processes and maintains third party referral information and coordinates referral procedures with clinical units and billingĀ
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What We Expect from YouĀ
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High School DiplomaĀ
Interact professionally and positively with all patients, colleagues, managers and executive teamĀ
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.Ā
One year of experience working in a medical practice or in a health insurance organizationĀ
Excellent verbal and written communication skillsĀ
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Reasoning AbilityĀ Ā
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Ā
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Computer SkillsĀ
To perform this job successfully, an individual should have thorough knowledge in computer information systems.Ā Ā Ā
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Physical DemandsĀ Ā
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ā
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Ā Ā
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Work EnvironmentĀ
This job operates in a professional office environment.Ā This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Ā
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Other DutiesĀ
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Ā Duties, responsibilities and activities may change at any time with or without notice.Ā
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TravelĀ
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.Ā
What We are Offer You
At U.S. Urology Partners, we are guided by four core values.Ā Every associate living the core values makes our company an amazing place to work.Ā Here āEvery Family Mattersā
Compassion
Make Someoneās Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nationās largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location.
$17.45 - $20.50 / hourU.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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