Accounts Receivable Clerk

About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

Job Summary:
The Accounts Receivable Clerk is responsible for ensuring accurate and timely invoicing, payment application, and account reconciliation. This role plays a key part in maintaining positive customer relationships and supporting cash flow by resolving billing discrepancies, answering inquiries, and assisting with financial reporting. The position requires strong attention to detail, consistency, and the ability to meet deadlines.

Key Responsibilities:

• Generate, review, and distribute customer invoices and credit memos in a timely manner.

• Apply customer payments accurately, including checks, ACH, wire transfers, and credit cards.

• Reconcile accounts receivable transactions and investigate discrepancies or short payments.

• Monitor customer accounts to ensure balances are current and follow up on past-due accounts.

• Communicate with customers to resolve billing questions and payment issues professionally.

• Maintain accurate customer records and ensure compliance with company policies.

• Prepare aging reports and assist with cash application and forecasting activities.

• Assist with month-end close and reporting related to accounts receivable.

• Support audits by providing requested documentation and reports.

• Perform other accounting, clerical, and administrative tasks as assigned.

Why This Position Matters:
The Accounts Receivable Clerk plays a vital role in the company’s financial stability and cash flow. By ensuring timely and accurate billing and collections, this position helps maintain strong customer relationships and supports overall business operations. Reliable accounts receivable processes are essential for informed decision-making, financial reporting, and long-term growth.

Qualifications:

• Associate degree in Accounting, Finance, or a related field.

• 1–3 years of accounts receivable or general accounting experience.

• Strong attention to detail and accurate data entry skills.

• Proficiency with accounting software and Microsoft Excel.

• Excellent organizational, communication, and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.