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Customer Service Representative

HARTS PLUMBING & EXCAVATION LLC
Posted a month ago, valid for 11 days
Location

Tacoma, WA, US

Salary

$22 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a full-time Customer Service Representative at Harts Plumbers, Electricians, and HVAC in Tacoma, WA, offering a salary of $20.00 per hour with booking incentives and growth opportunities.
  • Ideal candidates should have a friendly, high-energy personality and excellent communication skills, with basic computer proficiency.
  • While prior customer service or call center experience is preferred, the company is willing to train individuals with the right attitude.
  • The working hours are Monday to Friday, either from 8:30 AM to 5:30 PM or 9:00 AM to 6:00 PM, and there is no travel required for the role.
  • This position provides full benefits, including medical, dental, vision, and a 401(k) match, along with paid time off and ongoing training.

Job DetailsJob Location: TACOMA PROFESSIONAL SERVICES - TACOMA, WA 98409Position Type: Full TimeEducation Level: NoneSalary Range: $22.00 - $22.00 HourlyTravel Percentage: NoneJob Category: Customer ServiceCustomer Service Representative – $22 + Booking incentives + Growth Opportunities Mon-Fri 8:30am-5:30pm or 9:00am-6:00pm At Harts Plumbers, Electricians, and HVAC, we’re more than just a home services company — we’re a tight-knit team built on people, passion, and professionalism. As we continue to grow rapidly, we’re looking for a dependable, energetic Customer Service Representative to be the welcoming voice of our brand. If you love helping people, thrive in a fast-paced environment, and want a stable, long-term career with a company that actively invests in your success, you belong at Harts!   Why You’ll Love Working Here Competitive pay: $22 to start (booking incentives + growth opportunities) Full benefits: medical, dental, vision, and 401(k) match Paid time off, sick time, and holidays to recharge Supportive, upbeat team environment where your voice matters Ongoing training + real promotion opportunities in a stable, year-round industry   What You’ll Do As a CSR, you are the heartbeat of our operation. You will: Deliver exceptional first impressions by answering incoming calls with warmth, confidence, and professionalism. Seamlessly book and confirm service appointments to keep our field technicians busy. Use proven call structures to handle inquiries while building genuine rapport with homeowners. Make outbound calls to warm leads and existing customers to help the team smash goals. Bring positivity, reliability, and a solution-oriented mindset to every shift.   What We Are Looking For: A friendly, high-energy personality with a passion for helping others. Excellent communication skills—you know how to listen and speak with empathy. Strong reliability and dependability (your team and our customers count on you!). Basic computer proficiency and the ability to navigate multiple screens. Prior customer service, call center, or dispatch experience is a plus, but we will train the right attitude!   Interested? Apply today at hartsservices.com/careers or email careers@hartsservices.com. Qualifications




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