Dispatcher – Tacoma, WA - $21.00 – Full TimeÂ
Monday - Friday 11:45 am- 08:15 pmÂ
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Dispatcher Â
Why become a MedSpeeder? This is what’s in it for you: Â
- Medical, Dental, Vision and Flexible Spending Account -- We care about you and your family!
- 401(K) with Company Match -- We want you to secure your financial future, so we have a generous match too!
- On-Demand Pay - MedSpeed offers early access to the money you've already earned.Â
- Paid Time Off -- We encourage time off, you deserve it!
- Opportunities for Career Advancement – We encourage internal growth!
- Competitive Pay – We respect the work you provide!
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What you will be doing as a Dispatcher:Â Â
- Monitor and route assigned customer orders while meeting all corporate guidelines and performance standards
- Create effective routes using routing tools and local knowledge to make efficient transports based on priority and location
- Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skills
- Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements
- Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback
- Work with market management team for all routing/dispatch needs on a day-to-day basis as well as on longer term improvements
- Maintain current knowledge of MedSpeed service policies, procedures, and specific client requirements
- Work to promote MedSpeed culture
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What you need to become a MedSpeeder:Â Â
- High School Diploma, GED or equivalent
- Work experience in up-tempo environments preferred
- Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified
- Demonstrate excellent verbal and written communication skills
- Great attitude that aligns with our culture of working as one team, keeping our promises, and getting better every day
- Ability to effectively manage time and multi-task
- Ability to maintain high level of punctuality and consistent, reliable attendance standards
- Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
- Collaborative work style, able to work well within and across departments
- Ability to enter data accurately at a given speed
- Strong typing and computer skills Â
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com
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