Job Title: Business Analyst

Job Type:

Full-Time

Job Location:

Tallahassee, FL

Job Summary:

The Business Analyst will serve as the liaison between agency business units, technical teams, and vendors to ensure project deliverables meet business needs, comply with State of Florida standards, and are implemented successfully. This role emphasizes business process analysis, documentation, and deliverables management, with light support for testing and implementation activities.

The ideal candidate will have a strong background in requirements elicitation, business process modeling, and Stakeholder Communication, as well as experience working within the State of Florida or other large government environments. Experience with State of Florida financial systems such as FLAIR or PALM is a plus.

Duties and Responsibilities:

· Conduct requirements-gathering sessions with agency stakeholders, business subject matter experts (SMEs), and technical teams.

· Document functional, non-functional, and technical requirements in alignment with State of Florida IT standards.

· Develop process flow diagrams, use cases, and business process models to capture current-state and future-state workflows.

· Manage project deliverables including requirements documents, traceability matrices, design specifications, and end-user documentation, ensuring accuracy and timely completion.

· Collaborate with the Project Manager to track deliverables against project milestones and ensure stakeholder alignment.

· Serve as the documentation lead, maintaining a central repository of approved project artifacts.

· Support the creation of UAT plans and acceptance criteria in coordination with the QA/UAT team (light testing support).

· Assist in training material development, communication plans, and change management activities to prepare stakeholders for system adoption.

· Ensure deliverables comply with State of Florida accessibility, security, and data governance requirements.

Requirements

· At least 5 years of experience as a Business Analyst on projects.

· Proven experience gathering, analyzing, and documenting business and technical requirements.

· Strong background in business process analysis, modeling, and documentation management.

· Experience with deliverable management and traceability practices throughout the project lifecycle.

· Strong understanding of SDLC methodologies (Waterfall, Agile, or hybrid).

· Experience with requirements management tools (e.g., JIRA, Confluence, Azure DevOps, or similar).

· Excellent written and verbal communication skills, with the ability to work with both technical and non-technical audiences.

· Familiarity with State of Florida systems such as FLAIR or PALM (preferred).

· Experience with ERP systems, case management systems, or large-scaled modernization projects.

· Knowledge of Section 508 / WCAG accessibility standards.

Minimum Education:

Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related field.

Required Certifications:

CBAP (Certified Business Analysis Professional) or CCBA certification.

Other:

· Candidates must be able to work onsite in Tallahassee, FL as needed.

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