Senior Solution Expert

Senior Solution Expert - Tampa, FL

Be a part of a revolutionary change!

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Your ‘day to day’:

We are seeking a Senior Solution Expert to play a key role in designing, developing, and enhancing business‑critical application solutions. In this role, you will combine broad ERP/system expertise with deep specialization in one or more functional areas and partner closely with business stakeholders, IT teams, and vendors to translate requirements into sustainable, high‑quality solutions that drive business value.

• Analyze, capture, and document functional and non‑functional solution requirements.
• Develop scalable, efficient, and reusable functional designs based on business needs.
• Document system designs, configurations, and test procedures.
• Support, maintain, and optimize existing solutions in alignment with service levels.
• Continuously develop skills to support the scope of ERP applications and services.
• Lead project activities, including defining scope, and timelines.
• Optionally serve as Service Responsible, driving the service roadmap and team.

Who we’re looking for:

• Legally authorized in the U.S.
• Commutable distance to Tampa, FL.
• 10+ years of total professional experience, with 5+ years of relevant functional or technical experience.
• Strong expertise in Dynamics 365 Finance & Operations (DynFO), with deep expertise in manufacturing, supply chain, and master planning.
• A degree in Computer Science, Software Engineering, Information Technology, Business Administration, or equivalent experience.
• Strong understanding of modern IT ways of working, methodologies, and best practices.
• A proven ability to take ownership of responsibilities and deliver high‑quality outcomes.
• A collaborative mindset with experience working closely with IT teams, business stakeholders, and vendors.
• A results‑driven approach with the ability to plan, organize, and coordinate complex work.

Relevant Open Sourcing Considerations:

• Be legally authorized to work in the US
• International relocation support is not available for this job
• If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job.
• If you are not a PMI employee and employed by a third an agency, please make a formal application via the external career site at https://join.pmicareers.com/
• To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.

What we offer:

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.