Clinical Health Coach MSK

Bilingual Musculoskeletal Heath Coach (Span/Eng) Call Center

Nimble Health offers comprehensive decision support and care coordination for patients experiencing back, neck, knee, shoulder, or hip pain.  Musculo­skeletal concierge health care. It’s not just what we do. It’s all we do.    

Nimble Health is growing and looking for dedicated, compassionate health care professionals to join our health coach call center team.

Telephonic Health Coach Responsibilities:

• Complete Initial Intake for new members to see how Nimble Health can best support their care journey.
• Review care history with patients with care navigation and/or education on Nimble Health services.
• Regular check-in calls to support the member’s care journey and track symptoms, treatment, and care satisfaction, and offer key Nimble Health services.
• Explain key and relevant program benefits to support the patient’s care journey.
• Offer care decision support, education material, navigation support and advocacy
• Post surgery follow-up.
• Exercise clinical judgment in life and limb-threatening situations for proper connection and communication to the current treating provider or emergency medical services if warranted.

Health Coach Requirements:

• Must be Fluent in Spanish & English – This is a bilingual role.
• At least 2-3 years of relevant orthopedic or telephonic health coach experience.
• Experience in orthopedic care is preferred.  This may include roles, such as,  ortho care navigator, ortho triage, virtual health coach, in-clinic or pain management office, ortho surgery center or ortho rehab experience.  
• Relevant Backgrounds:
  1. Ortho/Pain Management office manager
  2. Ortho/Pain Management medical assistant
  3. Athletic Trainer
  4. PTA
  5. Certified Ortho Tech
  6. PT/OT
• Experience working in a telephonic role desired (call center, telephone triage, health coach or care manager);
• Excellent interpersonal skills and ability to engage members;
• Hard-working and able to handle the pressure of a fast-paced team-based environment;
• Comfortable working with a remote team.

Nimble Health Perks

Salary commensurate with experience and background  ($30.00 an hour).  Full-time positions are eligible to participate in company benefits including Medical, Dental, Vision, Life Insurance, LTD, AD&D, Spouse, and Dependent Life.  Retirement plan (401k) with company match, paid holidays, and paid time off.

Full time remote opportunities available to begin March 2026.  Schedules are Monday – Friday No weekends No holidays.  Looking for candidates 12:30am - 9:00pm EST. Remote opportunity Company has an office located in Tampa.  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.