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Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Overview
The Customer Service Representative provides professional support to customers by addressing inquiries, resolving concerns, and ensuring a positive service experience.
Key Responsibilities
Respond to customer questions via phone, email, or in person
Resolve customer issues efficiently and professionally
Process service requests or account updates
Maintain accurate customer records
Follow service standards and guidelines
Qualifications
Excellent communication and problem-solving skills
Customer-focused mindset
Basic computer proficiency
Ability to multitask in a fast-paced environment
Additional Information
Competitive salary
Growth opportunities within the company
Skill development and professional training
Collaborative and professional work environment
Full-time stable position
Opportunities to contribute to impactful projects and client success
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