Facilities Support Technician

Position Summary

The Facilities Coordinator is a hands-on role responsible for supporting the day-to-day maintenance, repair, and upkeep of all facilities. Working under the leadership of the Facilities Operations Manager and in close coordination with the Building + Facilities Maintenance Supervisor, this position executes work orders, performs routine maintenance, and ensures all buildings and grounds remain safe, functional, and welcoming.

This role is highly physical and requires regular travel between properties, supporting maintenance needs across all locations.

About us 

This mission of Ronald McDonald House Tampa Bay is to provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our vision is a world where every family has what they need to ensure the best health outcomes for their children. 

Ronald McDonald House Tampa Bay has been working to improve the health and wellbeing of children and their families since 1980. Our primary program, the Ronald McDonald House, provides a place to stay for families that have children receiving medical treatment at Tampa Bay hospitals and outpatient centers. The organization runs 5 Ronald McDonald Houses in Tampa Bay, 3 located in St. Petersburg and 2 located in Tampa. 

Overview
Benefits: Full-time employees are eligible for full benefits package; including paid-time-off, health insurance (100% employer-paid premium), other optional insurance options, and 401k eligibility after 90-days, and much more. 

Work location: Tampa and St. Petersburg, FL

Schedule: Generally, a set schedule, 40 hrs/week. 

KEY RESPONSIBLITIES:

• Assist with routine maintenance tasks such as light repairs, painting, patching, furniture assembly, and fixture replacement
  
• Respond to basic maintenance requests and work orders as assigned
  
• Perform routine inspections and report maintenance or safety concerns to supervisor
  
• Support preventative maintenance activities (e.g., appliance checks, filter changes, minor adjustments)
  
• Interact professionally and respectfully with families, staff, volunteers, and vendors
  
• Follow all safety procedures and organizational policies
  
• Enhances professional growth and development through participation in educational programs/professional training opportunities, and in-service quarterly team meetings. 
  

JOB QUALIFICATIONS/SPECIFICATIONS/RESTRICTIONS 

Knowledge/ Skills/ Experience 

• High school diploma or equivalent preferred 
  
• Basic knowledge of hand tools and simple repair tasks
  
• Valid driver’s license and personal vehicle required (mileage reimbursed for business travel)
  
• Ability to follow instructions and work independently and as part of a team
  
• Strong reliability, punctuality, and attention to detail
  
• Ability to communicate clearly and respectfully
  
• Willingness to learn new skills and procedures
  
• Bilingual preferred but must have the ability to speak and understand English fluently
  

• Must meet healthcare requirements of partner hospital, complete biannual CPR training
  

• Understanding and sensitivity apropos to the intersections of ability, class, ethnicity, gender, gender identity, race, religion/spirituality, and sexual orientation. 
  

What Success Looks Like

In this role, you'll grow your technical skills under the guidance of the Building + Facilities Maintenance Supervisor, build a strong foundation in preventative maintenance best practices, and become a dependable contributor to a facilities team that keeps our operations running smoothly for a world-class mission of supporting families through child illness. 

Physical Demands

This job involves all the following in various degrees but is not limited to only these physical demands: attendance, standing, sitting, walking, squatting, carrying, lifting, climbing, twisting, reaching, pulling, pushing, cleaning, writing, hearing, seeing, speaking. The ability to push up to 50 pounds and lift up to 40 pounds.