Parts Counter

Description

Job Summary

Oversee the parts sales process from start to finish while delivering excellent service to internal and external customers.

General Accountabilities

• Communicate with customers regarding parts status
• Communicate with staff and customers in a friendly, professional manner
• Read and understand parts catalogs to accurately look up parts
• Answer phone calls, providing price quotes and other information
• Review body shop estimates to ensure correct parts and pricing
• Provide high-level service to both internal and external customers
• Pull and fill orders from stock
• Perform weekly bin checks to ensure inventory accuracy
• Notify  Parts Manager of out-of-stock parts or materials needing immediate attention
• Locate out-of-stock parts from outside sources and submit emergency orders when needed
• Ensure all internal parts requests are billed on service repair orders
• Receive payments from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pickup

Qualifications

• No experience required
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Ability to read and interpret safety rules, operating instructions, and procedure manuals
• Ability to calculate discounts, percentages, and other basic math functions

Pay & Perks

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Free employee life insurance

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Plans
• 401(k) with company participation

Training & Growth

• Web-based and in-person factory training
• Multiple growth and development opportunities
• Fast-track opportunities for management

Education Requirements

• Must be 18 years or older