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Players Club Representative - Players Club

Hard Rock Hotel & Casino Ottawa
Posted a month ago, valid for 19 days
Location

Tampa, FL, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position of Player’s Club Representative requires candidates to have at least 1 year of experience in guest service roles.
  • The salary for this role is competitive and commensurate with experience, but specific figures are not provided in the job description.
  • Responsibilities include greeting and enrolling guests, providing personalized service to VIPs, and participating in marketing events.
  • The company prioritizes hiring Native Americans, with first preference given to members of the Seminole Tribe.
  • A comprehensive benefits package is offered to support the health and well-being of team members and their families.

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits


Job Description:

Player’s Club Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution.

Essential duties include, but are not limited to:

  • Being a Guest Service Ambassador for the property.
  • Introducing and enrolling Guests into the award-winning Player’s Club program.
  • Greeting and providing personalized service for VIP Guests.
  • Having the ability to be discrete and keep confidential all interactions with celebrities and VIP Guests.
  • Participating in execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties and tournaments.
  • Performing front of house and back of house duties for concerts and high profile celebrity events.
  • Other duties as assigned.

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.




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