Executive Housekeeper

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB DESCRIPTION

Job Title: Executive Housekeeper                                                                  

Departments: Housekeeping                         

Supervision Exercised: Housekeeping Department

Supervision Received: General Manager & AGM

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Associate or bachelor’s degree in Hospitality Management or related field preferred.

Experience

• Minimum 3–5 years of housekeeping experience in a hotel or resort environment.
• Minimum 2 years in a supervisory or management role required.
• Experience with property management or housekeeping systems (Opera, HotSOS, or similar) preferred.

Skills & Knowledge

• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Exceptional organizational and time management skills.
• Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to analyze productivity, manage labor costs, and control inventory levels.
• Flexibility to work varying schedules, including weekends and holidays.

Job Duties & Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.