Position Summary

The Wellness Lead oversees the store's natural supplements and health and beauty operations, ensuring smooth execution, with a particular focus on meeting each customer’s health-related needs. This role focuses on delivering an exceptional customer experience while driving sales, maintaining accurate inventory levels, and ensuring the department is well-stocked, organized and visually appealing. The Wellness Lead serves as a trusted resource for customers seeking natural health products, vitamins, supplements, and wellness solutions.

Key Responsibilities

Work closely with vendor partners to maintain optimal stock levels and minimize inventory shrink
Keep up to date with wellness trends and ensure that Totum Market has a timely and relevant product set.
Maintain department conditions, including cleanliness, organization, signage, and product presentation.
Support labor planning, scheduling, and real‑time labor adjustments
Ensure compliance with OSHA policies, DSHEA regulations, and company policies.
Resolve operational issues quickly to maintain service levels.
Assist with training, onboarding, and ongoing development of department team members.
Analyze daily and weekly reports to identify opportunities and implement corrective actions.
Serve as Manager‑on‑Duty (MOD) as needed

Qualifications

5+ years of relevant industry experience
Strong understanding of store operations, merchandising, inventory management, and labor planning
Proven ability to lead teams, coach performance, and build a positive culture
Strong problem‑solving skills with the ability to make quick, effective decisions
Excellent communication and organizational skills
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
Knowledge of DSHEA compliance standards preferred
High school diploma or GED required

Physical Requirements

Ability to stand and walk for extended periods of time; bend, and lift up to 40 lbs.
Comfortable working in varying temperature environments (coolers, freezers, kitchens)

• Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions

• 401(k) and Roth 401(k) retirement plans with company participation (if applicable)

• Additional voluntary benefits available

Compensation

Hourly Rate: $24.00 - $26.92

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