Field Process Engineer 2

The Field Process Engineer is responsible for supporting and optimizing manufacturing or equipment processes at customer or production sites. This role combines technical expertise in process engineering with hands-on field support, ensuring process stability, performance, and customer satisfaction. The Field Process Engineer works closely with customers, field service teams, and internal engineering groups to troubleshoot issues, improve yields, and support new product or process implementation.

 

Salary Range:  $94,000 - $123,420
 

Key Responsibilities

Process Support & Optimization

 

Provide on-site and remote support for manufacturing or equipment processes

Analyze process performance and identify opportunities for yield improvement and efficiency gains

Troubleshoot process issues and implement corrective actions

Optimize process parameters to achieve performance, quality, and throughput targets

 

Customer & Field Support

 

Serve as the primary technical contact for customers on process-related issues

Support installation, qualification, and ramp-up of equipment or processes at customer sites

Train customers and field teams on process operation and best practices

Respond to process-related escalations and ensure timely resolution

 

Data Analysis & Reporting

 

Collect, analyze, and interpret process data to identify trends and improvement opportunities

Develop reports and present findings to internal teams and customers

Use statistical tools and methodologies (e.g., SPC, DOE) to drive improvements

 

New Product Introduction (NPI)

 

Support process development and qualification for new products or technologies

Collaborate with R&D and product engineering teams on process readiness

Ensure smooth transition from development to production

 

Cross-Functional Collaboration

 

Partner with Field Service, Process Engineering, Manufacturing, and Quality teams

Provide feedback to engineering teams on product and process improvements

Support root cause analysis and corrective action efforts for field issues

 

Continuous Improvement

 

Drive continuous improvement initiatives to enhance process performance and reliability

Identify and implement best practices across customer sites or facilities

Support standardization of processes and documentation

 

 

Qualifications

Required:

 

Bachelor’s degree in Engineering (Chemical, Mechanical, Electrical, Materials Science, or related field)

3–7+ years of experience in process engineering or manufacturing environments

Strong knowledge of process optimization, troubleshooting, and data analysis

Willingness and ability to travel frequently (often 30–70% or more)

 

Preferred:

 

Experience in semiconductor, equipment manufacturing, or high-tech industries

Familiarity with statistical methods (SPC, DOE, Six Sigma)

Experience with customer-facing roles or field support

Knowledge of manufacturing tools, automation systems, or process control

 

 

Skills & Competencies

 

Strong analytical and problem-solving skills

Hands-on technical expertise and troubleshooting ability

Customer-focused mindset and communication skills

Ability to work independently in field environments

Data-driven decision-making

Adaptability and ability to work in dynamic environments

Cross-functional collaboration and influencing skills