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Position Type: Full-Time, In-Office Industry: Travel Agency / Tour Operations Experience Required: 5+ Years Travel Industry
About Us
Timi's Tours has been proudly serving America's Heartland since 2006. We operate 80+ group tours annually across the U.S. and internationally, alongside a full-service motorcoach charter operation serving university, corporate, and leisure markets across Illinois, Indiana, Missouri, and Kentucky. We hold IATA accreditation and are active members of ABA, UMA, and CVSA. We are expanding into a dedicated retail travel agency division and are looking for the right professional to lead it.
The Role
This is a professional, in-office position for an experienced travel advisor ready to step into a well-resourced operation with an existing client base, established supplier relationships, and real infrastructure behind them. You will manage and grow the retail travel agency division, serving our loyal client base with individual, family, and group travel bookings, while leveraging our accreditations, existing tour operation, and motorcoach & vehicle assets to create travel experiences others cannot match.
This is not a remote, home-based, or part-time position. We are looking for a dedicated professional who wants to build something significant within an established company, someone who shows up, builds relationships face-to-face, and takes ownership of a division with real growth potential.
What You'll Do
- Manage and grow a retail travel portfolio across leisure, group, corporate, and cruise segments
- Build on our existing client relationships with university, corporate, and repeat leisure travelers
- Develop group cruise, river cruise, and escorted tour offerings aligned with our existing client demographics and new markets
- Work directly with supplier BDMs to negotiate group contracts, amenities, and preferred pricing
- Coordinate with our motorcoach operation to create seamless, fully packaged travel experiences
- Prospect new corporate and leisure clients in our regional markets
- Represent the company at industry events, client meetings, and trade shows
Required Qualifications
- 5+ years as a professional travel advisor or agency manager
- Proven group travel experience, contracts, rooming lists, attrition, supplier negotiations
- GDS proficiency
- ARC Specialist qualifications, or familiarity with ARC and the ability to obtain specialist qualifications
- Established book of business or demonstrated client development track record
- Cruise product knowledge, ocean and/or river
- Professional references from supplier BDMs or agency leadership
Preferred Qualifications
- Experience with university, alumni, or affinity group travel
- Corporate or incentive travel background
- CTA, CTC, or equivalent Travel Institute certification
- ASTA membership
- Familiarity with the Central Illinois or Midwest regional market
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