Experience level: Associate
Experience required: 2 Years
Education level: Bachelor’s degree
Relocation assistance: No
Responsibilities:
- Serve as an engineering / technical resource for the Sales team during customer engagements via phone, email, and web.
- Understand customer engineering applications and provide technical product recommendations.
- Collaborate with customer engineering and design teams to understand technical requirements and constraints.
- Interface with internal engineering and production teams to align customer requirements with manufacturing capabilities.
- Review customer drawings and specifications to support the design and quoting process.
- Participate in customer meetings, conference calls, trade shows, and site visits to support project development and technical discussions.
- Prepare and deliver accurate quotations, proposals, and product configurations based on customer specs.
- Collaborate with sales representatives, customer service, and engineering teams to support customer needs and develop strong customer relationships.
- Follow up on quotes and proposals, helping to close sales and achieve revenue targets.
- Ensure customer satisfaction through timely follow-up, clear communications, and issue resolution.
- Maintain a deep understanding of product offerings, applications, and industry use cases.
- Support order entry and work with operations to ensure timely delivery of products.
- Support marketing and sales campaigns through outbound follow-ups, email campaigns, and lead nurturing.
- Update CRM system with accurate records of customer interactions and sales activities.
- Other projects and duties as assigned.
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