Application and Support Engineer, LS-Dyna

Description

The Application and Simulation Support Engineer provides technical expertise to support PADT’s customers while also assisting PADT’s ANSYS sales team through strategic pre-sales and technical scoping activities, utilizing engineering knowledge, simulation experience, problem solving, enthusiasm, written and verbal communication, eagerness to learn.  Experience in simulation software is required, with preferences for LS-DYNA and Ansys Mechanical. 

The Application and Simulation Support Engineer is responsible for helping customers solve complex engineering problems using ANSYS software products.  The position involves working closely with customers and internal teams in a consultative and supportive technical role.  The ability to research problems and find solutions to a wide variety of problems is paramount.  Experience in simulation software is required, with preferences for explicit dynamic/hydrodynamic codes like ANSYS LS-Dyna.

Essential Duties and Responsibilities include the following. Other duties may be assigned.   

• Work closely with potential and current customers to scope technical solutions that meet and optimize their operational needs 
• Collaborate with account managers to identify, advance, and technically drive new opportunities and sustained account support 
• Provide, track, and document first level technical support for existing customer accounts and elevate support when appropriate 
• Develop, organize, and deliver introductory technical training courses on the use of ANSYS structural simulation products 
• Maintain a general understanding of the breadth of technology provided by all ANSYS product offerings and technical solutions 
• Sustain technical proficiency through ANSYS certifications and continual pursuit of personal, technical, and professional growth 
• Participate in and support internal marketing initiatives that drive customer engagement, education, and grow technical capacity 
• Other duties as assigned  

Requirements

• Bachelor of Science Degree in Mechanical Engineering 
• Strong theoretical understanding of mechanical structures, dynamics, heat transfer, fatigue, and engineering math as relevant to degree and experience.   
• Minimum of two years experience with commercial structural analysis tools such as ANSYS, Nastran, or Abaqus.   
• Ability to work effectively in both independent and diverse team environments 
• Excellent problem-solving skills and ability to develop practical engineering solutions for difficult problems 
• Exceptional customer service aptitude, as well as communication and presentation skills 
• Proficiency with Microsoft Office tools to include PowerPoint, Word, and Excel 
• Available for occasional travel (about 30%) 

Preferred Education and Experience: 

• 3.0 GPA or higher 
• Experience with ANSYS LS-Dyna 
• Experience mitigating switching noise, resonance filtering and decoupling capacitor optimization 
• Experience with voltage regulator modules and general power distribution network (PDN) design 
• Familiarity with common programming languages (C, C++, Python, etc.) 

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

PADT, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PADT, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.