Healthcare Quality Management Auditor (Field-Based – Maricopa County, Arizona)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Healthcare Quality Management Auditor participates in the development and ongoing implementation of QM (quality management) Work Plan activities. This person will improve quality products and services by using measurement and analysis to process, evaluate, and make recommendations to meet QM objectives.

General Responsibilities

• Completes a variety of medical and clinical audits.
• Conducts exit interviews with clinical and leadership staff to review audit results.
• Assists with developing corrective action plans.
• Develops audit tools for all populations.
• Tracks completion of corrective action plans.
• Completes data entry on all audit tools.
• Participates in completing inter rater reliability and scoring guidelines.
• Participates in QM meetings.
• Performs other duties as needed.

Required Qualifications

• 3+ years of experience in behavioral health.
• Must reside in Maricopa County, Arizona.
• Willingness to travel up to 75% of the time within Arizona.

Preferred Qualifications

• Strong organizational skills.
• Ability to audit independently.
• Ability to learn quickly and remain adaptable amidst an evolving environment.
• Strong relationship building skills.
• Previous experience in an outpatient behavioral health environment.
• Previous experience working with medical records and/or Electronic Health Records (EHR).

Education

• Bachelor’s degree or equivalent experience (4 years of relevant experience + high school diploma or GED).

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.