Server AM - PT

Omni Tempe Hotel at ASU

Overview:

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Responsibilities:

· Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.

· Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

· Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

· Complete station set-up and breakdown/side-work.

· Polish and clean all water glassware on assigned station during each shift.

· Take food and beverage orders and upsell as often as possible.

· Be pleasant, smile and greet all guests using surnames when obtained.

· Send orders using MICROS systems.

· Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.

· Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.

· Present accurate check to guests and process payment.

· Assist in seating guests and answering phones for restaurant as needed.

· Cross train among other food and beverage outlets as needed.

· Perform any other duties as assigned by the restaurant manager.

Qualifications:

· Minimum 1 year of serving experience, high volume & casual environment preferred.

· Must adhere and agree to compensation acknowledgement and tip reporting guidelines.

· Must have knowledge of wine, spirits, and beer.

· Must be able to work a variety of shifts, including weekends and holidays.

· Maintain a professional business appearance, attitude, and performance.

· Must have unexpired Food Handlers obtain upon hire.

· Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.