Vertical Alliance Group is the parent company of INFINITI Fleet Safety Training—online training tools, including a learning management system for industries like transportation, distribution, and warehousing.

We are seeking a motivated and results-driven Call Center Representative handling outbound calls to generate new business opportunities by identifying, contacting, and qualifying potential clients. This role plays a critical part in building and maintaining a strong sales pipeline for our Account Executives to convert into closed business. The ideal candidate is confident on the phone, persistent, and skilled at initiating conversations that lead to meaningful opportunities.

Key responsibilities

Using our database, researching and identifying potential customers who fit the company's ideal customer profile
Contacting prospects businesses through various channels, including cold calling, emailing, etc.
Setting up demo meetings for the Account Executives team to take over the sales process
Using tools like a CRM to track leads and manage communications

Necessary skills

Excellent communication and interpersonal skills
Previous experience in a call center role is a plus
Strong work ethic and a desire to succeed
Ability to work independently as a self-starter
Detail-oriented and organized
Ability to handle high call volumes and multitask in a fast-paced environment
Proficient in Microsoft Office Suite (Excel, Word)
Ability to quickly learn and adapt to new systems and processes
Bilingual (English/Spanish) is a strong plus

What We Offer:

Competitive pay + bonus opportunities
Benefits
Supportive team environment
Opportunities for professional development and advancement
A chance to make a real impact with clients

Our website: https://infinitifleetsafety.com

What do we do? https://youtu.be/XvL3IdAfGWg?list=TLGGml1H7sHk0WAwMzAyMjAyNg

Vertical Alliance Group is an equal opportunity employer and utilizes E-Verify for new hires.

Learn more about this Employer on their Career Site