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Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Paid time off
Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.
About the Role
You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.
Key Responsibilities
- Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
- Accurately document all encounters and time logs in eClinicalWorks (ECW)
- Coordinate care between specialists, PCP, and ancillary providers
- Assist with care plan creation and updates under provider supervision
- Identify and escalate urgent patient concerns to the clinical team
- Maintain compliance with CMS billing requirements for CCM/PCM time tracking
- Support patient enrollment and consent documentation
Requirements
- Medical Assistant certification (CMA, RMA, or equivalent) preferred
- Minimum 2–3 years of experience in a clinical or care coordination role
- Proficiency in eClinicalWorks (ECW) — required, no exceptions
- Experience with CCM, PCM, or RPM programs strongly preferred
- Bilingual — English/Spanish required (spoken and written)
- Must reside in the Spring, TX or Katy, TX area
- Reliable home office setup with stable internet connection
- Strong communication, documentation, and time-management skills
- Ability to work independently with minimal supervision
Compensation & Schedule
- Pay: $17–$25/hour depending on experience
- Full-time or part-time options available
- Monday–Friday | Standard business hours (CST)
Benefits
- Paid time off
- Flexible scheduling
- Growth opportunities within an expanding practice
- Supportive clinical team and clear workflows
Flexible work from home options available.
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