Fixed Operations Assistant

Fixed Operations Assistant

Role Summary

As a Fixed Operations Assistant, you will be a core engine of our dealership’s Service and Parts departments. You’ll keep our daily workflows running smoothly by coordinating operations, assisting with lot management, making parts runs, and ensuring our customers receive top-tier service.

If you thrive in a fast-paced automotive environment, excel at multitasking, and enjoy working across multiple teams to solve operational challenges, this role is for you.

Core Skills & Competencies

• Time Management & Multitasking

• Effective Communication

• Attention to Detail

• Adaptability & Teamwork

• Safe Driving Practices

Key Responsibilities

• Department Support: Assist daily operations across both the Service and Parts departments to maximize overall efficiency and throughput.

• Customer Transport & Service: Provide direct customer support by managing customer pick-ups and drop-offs, delivering an exceptional customer experience.

• Lot & Vehicle Management: Organize dealership lots, park incoming service vehicles, and conduct post-repair quality checks through test drives to verify work quality.

• Parts Logistics: Handle local parts pick-ups and deliveries, assist with checking in stock orders, organize inventory, and run parts directly to technicians on the shop floor.

• Operational Flexibility: Collaborate closely with Service Advisors, Technicians, Parts Specialists, and Management to resolve daily operational bottlenecks and take on extra support tasks as needed.

Qualifications

Minimum Requirements

• High school diploma or GED equivalent.

• Valid Driver’s License with a clean driving record.

• Pay to be determined based on experience. 

Career Growth & Advancement

This position is designed to be a launchpad for your career in the automotive industry. By working alongside Service Advisors, Technicians, Parts Specialists, and Management, you will gain hands-on exposure to every facet of fixed operations. For driven individuals, this role serves as a direct stepping stone into advanced positions within the dealership, including:

• Service Advisor

• Parts Specialist

• Warranty Specialist

• Technician Apprentice

• Other specialized dealership roles

We actively prioritize internal promotions and invest in team members who demonstrate strong performance, dependability, and ambition.