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Dispatcher

Bark & Mane of Thornton North and Longmont
Posted 20 days ago, valid for 15 days
Location

Thornton, Adams, CO

Salary

$2,500 - $3,333 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Bark & Mane is seeking an operational coordinator for their mobile pet grooming business, offering a competitive salary and performance-based bonuses.
  • Candidates should have previous experience as a dispatcher or scheduler, along with exceptional communication and organizational skills.
  • The role involves coordinating schedules, optimizing routes, and providing excellent customer service to pet owners.
  • Employees benefit from paid time off, ongoing training, and flexible work-from-home options after the first six months.
  • The position requires a minimum of one year of relevant experience and offers a base pay plus commission paid biweekly.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Paid time off
Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer
  • Base pay plus commission paid out biweekly 
  • Weekly performance bonus  
  • Paid time off (including your pet's birthday) - after the first 6 months 
  • Paid ongoing training, Bark & Mane training, and mentorship opportunities 
  • Employee recognition through company events, swag, and additional incentives!
Responsibilities
  • Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
  • Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
  • Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
  • Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers. 
Requirements
  • Previous paid dispatcher or scheduler experience. 
  • Exceptional communication and interpersonal skills.
  • Strong organizational and time-management abilities to handle schedules.
  • Customer service orientation with the ability to resolve inquiries and problems promptly. 
Bark & Mane - Overview 
  • Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs. 
  • At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways. 
Bark & Mane - Hiring Process
  • A phone call within 24 hours
  • An in-person interview within 48 hours
  • An offer letter—and lunch with the owner—within 7 days

Flexible work from home options available.




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